Usually we end up in SoHo, so this trip we stayed here! Absolutely great staff, options on site and well kept property!
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Adrienne L
New York City, New YorkOver the top, every time!
Review of ModernHaus SoHo
Reviewed 4 Aug 2024
Where do I begin? The ModernHaus Soho property is over the top!! The service is truly flawless - everything happens so efficiently, and the staff is so kind and accommodating. For a fancy downtown hotel, they are also super accommodating to families with children - they even provided adorable robes for our kids. I also love how the rooms are fitted with two plush adult robes, a superrr luxurious bed set up with down feather everything (super important for a great nights sleep), le labo Santal products and a nespresso - not to mention VERY good black-out curtains for sleeping in. The room service/restaurant on property are also delicious, and there are a few different spots around the hotel to order food/drinks so you can change up your food and remote work environment. The rooftop pool and amazing scent of the hotel are the cherry on top!! 🍒
Shout out to Alize, Gisella, Allen, Jimmy and a bonus points to Kristy for making our stay extra special!! Thank you!
Date of stay: July 2024Shout out to Alize, Gisella, Allen, Jimmy and a bonus points to Kristy for making our stay extra special!! Thank you!
Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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A H, Guest Services / Front Office at ModernHaus SoHo, responded to this review
Responded 5 Aug 2024
Hello Adrienne,
What a pleasure to receive your glowing review and high score! As you noted, we offer a brand of sophistication seldom seen at hotels that always love welcoming families, and we're glad everyone settled in so comfortably...especially in their robes!
We're glad you discovered our Le Labo products and rested so comfortably in our luxurious beds, and that you discovered the many tucked-away spots on site for a bite to eat or to relax.
Thank you for joining us at our unique rooftop pool and we will pass along your praise to Gisella, Allen, Jimmy, and Alizo!
Please make yourselves at home with us again in SoHo soon!
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
What a pleasure to receive your glowing review and high score! As you noted, we offer a brand of sophistication seldom seen at hotels that always love welcoming families, and we're glad everyone settled in so comfortably...especially in their robes!
We're glad you discovered our Le Labo products and rested so comfortably in our luxurious beds, and that you discovered the many tucked-away spots on site for a bite to eat or to relax.
Thank you for joining us at our unique rooftop pool and we will pass along your praise to Gisella, Allen, Jimmy, and Alizo!
Please make yourselves at home with us again in SoHo soon!
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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4elleb
Maple Grove, Minnesota
4331
Date of stay: July 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 30 July 2024
Hello 4elleb,
We are so glad you joined us during your stay in SoHo! Now that you have discovered our welcoming team and many amenities here at ModernHaus, we hope to serve as your go-to hotel in the area!
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LoveHolidaysTB
Sydney, Australia
157
I just had a wonderful 4 night stay at ModernHaus Soho. I was meeting with friends but staying at the hotel by myself. As a result the most outstanding thing for me was that I felt perfectly safe staying at the hotel and in the area.
You are a walk away from Soho, East Village, Battery Park and the Piers. If you do want to try the subway, Canal St station is just behind the hotel.
The staff were all very lovely and super helpful with restaurant recommendations, grabbing a massage locally and organising airport transport. They also checked in everyday via text to see if they could do anything for me. A special shout out to Kenny who made sure I knew where I was headed every time I left.
The rooftop pool is a lovely touch especially during the crazy heatwave. Sadly I didn't get a chance to frequent Jimmys or 23Grand but only because NY has so much to offer that I just didn't get a chance but they looked lovely.
My room was spacious and had great views...even from the shower! Providing filtered water is a nice touch. However as a non coffee drinker, I would have liked a tea option in my room.
I had breakfast on my last day at Jumpin Jacks which was yummy.
I would absolutely stay here again and look forward to doing so in the future.
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 25 July 2024
Hello LoveHolidaysTB,
What a pleasure to receive your glowing review! We are honored you opted to stay with us, as we know the choices are many in the city, and we're glad you felt safe at our property at all times as a solo traveler. As you noted, we are just steps away from some of NYC's most vibrant neighborhoods, and we're glad you could meet up with friends with such easy. Kenny was happy to always ensure you knew the route for your daily destination!
Thank you for joining us at Jumpin Jacks and for a dip in our rooftop pool during this steamy time of year. We hope we can welcome you back soon so you can also give 23 Grand and Jimmy a try, and we appreciate knowing you would welcome tea service in your room.
Until next time!
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jonny313
21
I guess it’s just New York prices but on top of the room rate, the $50 a day extra charge to use a pool that always seem to be busy or unattended seemed steep. Average gym facilities and a breakfast menu that doesn’t seem to know what fruit and vegetables are.
The room was good though, it was a good location and service was decent. Not for anyone on a budget!
Date of stay: July 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 23 July 2024
Hello Jonny313,
We are glad you found your room to be comfortable and our location to be ideal here in the city. It was our pleasure to showcase the high level of service you can always expect during a stay at ModernHaus. We apologize if all the inclusions in our standard daily fee were not outlined to you so you could take full advantage; we do offer filtered water stations and walking exercise maps in addition to our expansive gym and unique rooftop pool. We hope you were able to take advantage, and we would welcome the chance to showcase our full value should your travels include SoHo again.
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minara E
Dublin, California
4
The unfriendly staff towards BIPOC guests is unmatched. It’s sad because the staff who were rude were BIPOC themselves. Think not opening doors, or greeting as you check in or walk out. Not even telling you where the elevator is! Please tell your check in host to work on his customer service.
The elevator is not air conditioned and in the summer, this is highly uncomfortable given the supposed luxury vibe the hotel is supposed to have. The room was nice enough though and the lobby was very beautiful. Jack’s lounge also had a great matcha. The Le Labo toiletries were a lovely touch.
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 9 July 2024
Hello Minara,
While we are glad you enjoyed our modern tribute to Bauhaus design in our lobby and took advantage of our Le Labo toiletries, we agree with you that service at ModernHaus should be impeccable. We will address your concerns with our team members, as we value every guest to pass through our doors. We hope we can make this up to you one day.
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odyssey619881
Rockville, Maryland
3
Everything was good. I really don't have any complaints!! From the moment I checked in to the moment I checked out, everything met my expectations. The pool/rooftop is really nice as well. I highly recommend staying here! :).
Also has a solid view!
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 9 July 2024
Hello Odyssey,
We certainly love hearing you didn't have any complaints during your stay with us in SoHo! Thank you for embracing our luxury canvas, fusing art and craftsmanship. We are delighted you took advantage of our endless views from the rooftop pool, and we can't wait to see you again one day.
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC