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Nicole M

Interesting and Ali at pool awesome

Review of ModernHaus SoHo
4.0 of 5 bubblesReviewed 26 Jun 2024
Overall interesting experience. Was quiet so could sleep well. Two growth areas are 1) I had asked the concierges for slippers twice and never got them. 2) Not a lot of space for belongings and clothes. Now for a highlight: An outstanding employee is Ali at the rooftop pool—excellent! Very welcoming and hospitable.
Date of stay: June 2024
Trip type: Travelled with friends
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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A H, Guest Services / Front Office at ModernHaus SoHo, responded to this review
Responded 27 Jun 2024

Hello Nicole,

Thank you for taking the time to share your helpful review with us. We are delighted you found plenty of time to spend at our rooftop pool, and will pass along your kind words for Ali.

We apologize that your slipper request fell through the cracks, and we have noted your need for more storage space in your room.

We look forward to seeing you again one day to win your heart in full.

Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 22 June 2024

I regularly hosted a morning sound meditation at the roof of Modernhaus this month. I love this place because the Jimmy Rooftop bar has been one of my favorite gems in NYC and I was excited for the opportunity to use the pool deck for my events. The hotel is lovely, but one of the highlights was meeting Ali Noble - a lifeguard at the rooftop pool. She was not only helpful to me, but so courteous and attentive to the guests I found it inspiring. She made the experiences I had on that deck exponentially better and I can confidently say she made the roof feel like an oasis for guests too. The hotel itself has so many beautiful features including Jumpin’Jacks which i highly recommend for breakfast. The front desk and bell staff were also really fantastic. This is a great boutique hotel tucked away in a very fun and lively neighborhood and a perfect option for either business or pleasure.

Room tip: Get to the pool early!
Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank jrzaf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 21 June 2024

Hello jrzaf,

What a pleasure to find your complimentary score and lovely review! It was wonderful to have you with us to conduct your sound meditations on our beautiful rooftop, and we're glad Ali could assist to ensure the experience was memorable for all. We appreciate your compliments to the rest of our staff as well as our breakfast offerings at Jumpin Jacks, and we hope we can welcome you back to our modern oasis again soon.

Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2024

The top deck pool is fantastic with wonderful views over the Hudson River at Sunset. It’s a lively spot for a drink. The food is wonderful in both of the restaurants. The views from the corner room are a treat to flopping you right in the middle of the city above Soho.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank Jon D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 18 June 2024

Hello Jon,

Thank you for joining us for a night on the town! We love that you joined us on our rooftop to take in the views of the Hudson and skyline while enjoying the pool deck at Jimmy, and we're thrilled you joined us for dinner as well. It was our pleasure to ensure a room with a view, and we hope to welcome you back to SoHo soon!

Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2024

The rooftop is closed for hotel guests in the evenings and rented out to maximize their benefits. The rooms underneath suffer from noise in the night. Our complaints were not taken care of and we did not get a different room. This is unacceptable. The cleaning stuff on the other hand was very friendly and very professional.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karolas2730000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 18 June 2024

Hello karolas,

While we are always glad to hear that our cleaning crew impressed, we apologize that we proved unable to take care of your noise issue during your stay. We love welcoming our hotel guests to our rooftop and share your disappointment that Jimmy was closed for a private event the evening you joined us. We hope we can welcome you back one day to better impress.

Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2024

Beautiful hotel and amenities, the staff were friendly and prompt with all requests. The only downside to our stay was the fact that our tv/streaming capabilities were inoperable our entire stay. We were looking forward to evenings dining in and binge watching our favorite shows, and that couldn’t happen.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sammyleecollier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 31 May 2024

Hello sammylee collier,

Thank you for sharing your feedback with our team here at ModernHaus. We apologize that you had trouble with our streaming options on our TVs, and we regret that we were not able to address this issue while you were still with us, so you could enjoy your evenings in. We are glad to hear that you found our team to be friendly and our amenities enticing, and we hope you found time to enjoy our rooftop views!

We would love to host you again one day to earn your perfect score.

Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com

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Reviewed 26 May 2024

Great location, room, staff. Kind of a trendy, sexy sort of vibe which was pretty cool. Had a great stay and will definitely stay again. Thanks guys!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Klgovi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A H, Guest Services / Front Office at ModernHaus SoHo, responded to this reviewResponded 28 May 2024

Hello Klgovi,

We are thrilled our fun vibe spoke to you, and we are honored to know you'll be back to see us again in SoHo!

Until next time!

Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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