Hello sammylee collier,
Thank you for sharing your feedback with our team here at ModernHaus. We apologize that you had trouble with our streaming options on our TVs, and we regret that we were not able to address this issue while you were still with us, so you could enjoy your evenings in. We are glad to hear that you found our team to be friendly and our amenities enticing, and we hope you found time to enjoy our rooftop views!
We would love to host you again one day to earn your perfect score.
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com