Very cool hotel, super comfortable beds and well designed rooms, they are small, but have everything you need! Automatic blackout shades were a nice touch! Rooftop bar is amazing and the lobby restaurant and coffee situation is on point. Staff were great. Perfect location. Couldn't ask for a better hotel to stay in NYC. Cant wait to come back. Highly recommend.
Dear Jeff
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.
At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.
Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.
Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.
If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.
Best,
Jalen Teasley
Front Office Manager
Walker Hotel Tribeca
very disappointed with the hidden fees and would never go there again. was there for less than 24 hours and was charged a service fee for amenities which i didn't even though they had or did I use
Good day Terri D,
Thank you for taking the time to provide us with this review. We truly apologize for the inconvenience you experienced during your stay with us. We do hope you give us another opportunity in the near future.
Kind Regards,
Milt
Nice room, comfortable bed and excellent location.
On two occasions male staff entered room despite asking them not to which made me feel unsafe as a woman traveling alone.
Dear Tabithacarver
I am so sorry that was your experience during your time with us. Our team is thoroughly trained on guest service standards. We have taken your review and used it as a learning opportunity. We do hope you give us another opportunity in the near further.
Kind Regards,
Milt
Overall it was a great experience. Rooftop was nice. Pleasant staff. Café was great. The room was small but good for a few days. The only issue was the bathroom, there’s not a lot of privacy since there’s a huge gap between the bathroom sliding door and the room, and the door in our room kept sliding down so it wouldn’t close properly. My partner had to put down our bags on the opposite side of the door while I was in the bathroom to prevent it from completely opening. But that’s about it, if you don’t care about that your experience will be great.
HI larakaori,
Thank you for taking the time to provide this fantastic review. We are delighted at you visited our Rooftop bar and lobby Cafe with freshly baked goods. We are well located to the metro with access to all of NYC. We look forward to your return visit.
Kind Regards,
Milt
Disappointed, location is good, the room is too small and not very comfortable, staff was nice, room was clean, the
Dear Satzil977874,
Thank you for providing us with this review. We are well located with access to the metro and all of NYC. Our team strives to provide great service. We do hope you give us another opportunity as we have a variety of room configuration.
Kind Regards,
Milt
