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Phil C
New York City, New York

Moxy Chelsea: Rediscovering NYC with Spectacular Views

5.0 of 5 bubblesReviewed 22 Jul 2024
Imagine lounging in bed, savoring a ham & cheese baguette with coffee, firing off work emails, all while soaking in jaw-dropping views of the Empire State Building. Yep, that can be you too, but let's rewind 18 hours...

With some Marriott Bonvoy points burning a hole in our pockets and no chance to travel out of state, we decided on a Manhattan staycation. Moxy Chelsea, near our favorite restaurants and activities, seemed like the perfect choice. Having experienced the Moxy brand in Miami, we knew what to generally expect.

We arrived at Moxy on a busy Sunday night. The lobby was alive with neon lights, a massive floral arrangement, and upbeat music—classic Moxy vibes. Despite the crowd, check-in was a breeze.

Enter Tristan, the super friendly and efficient check-in maestro. After some small talk, we mentioned we were only staying one night and asked for a room with a cool view. Tristan, with a twinkle in his eye, gave us the "Don't worry, I got you" look. He quickly ran through the hotel amenities, made sure we were all set, and sent us on our way.

A swift elevator ride later, ears popping, we reached near the top of the hotel. Opening the room door: boom. There it was—the Empire State Building, Madison Square Garden, Hudson Yards, all in sight. For a New Yorker used to low-floor living, this was a breathtaking, tourist-in-my-own-city moment.

After gawking at the view, we turned our attention to the room. Compact, yes, but oh-so-efficient. Plenty of pegs for clothes, under-bed storage, a fold-down table—everything had its place. Most importantly, it was comfy: a quality bed, strong AC, good water pressure and fast WiFi. Just what we needed.

We headed out for some mini golf and dinner in Ktown, both just a short walk away. Returning to the room, we were greeted by a skyline ablaze with lights. We debated leaving the blinds open to fall asleep to the Empire State Building's glow but decided against it since the morning sun would flood the room.

Spending over a decade in NYC can make you jaded, but sometimes you need a reminder of why this city is so magical. A spectacular midtown view did just that, making us fall in love with the city all over again. Huge thanks to Tristan for making our stay unforgettable!
Date of stay: July 2024
Room Tip: Ask for a north facing room for some awesome views!
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this review
Responded 23 Jul 2024
Hey cc2lga1,

Thanks for the amazing review and for pointing out all the details that make us stand out here at Moxy NYC Chelsea. We especially liked how you mentioned our well-designed spaces, fantastic location, and super comfortable rooms. We are also happy to hear that you highlighted our incredible crew and modern amenities as well. And don't think we forgot the special shout-out to Tristan; he will be elated to learn that you recognized his excellent service. Thank you once more for your loyalty to our brands and for your generous compliments. It was a true pleasure hosting your visit, and we would love for you to come back soon.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,511)
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Reviewed 20 July 2024

The location and property of the hotel are excellent. The staff is consistently engaging and friendly, providing exceptional service throughout all parts of the hotel.

Special mention goes to Leslie at the front desk staff, she is so attentive always smiling with an incredible memory from a prior visit truly shine the brightest. Leslie's dedication to providing excellent service leaves a lasting impression.

As someone who has thousands of stay's at Marriott as a life time titanium member this your lady is exceptional and should be recognized by management!

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Glenn R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 22 July 2024

Hey 533glennr,

Thank you for your loyalty to our brand and for the kind words about Leslie and her dedication to amazing service! We will love to share these remarks with her. It is so great to know that our incredible Crew could give you such a memorable experience during your stay. We are also thrilled to learn our fantastic property and optimal location exceeded your expectations. Thank you once more for choosing Moxy NYC Chelsea, and we hope to see you again any time you are back in the area!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2024

Kevin was wonderful!! Great service and such a kind soul. He helped us take pictures and was very patient with us. Overall vibe of the hotel is super fun, and the view from our room was captivating. Very much enjoyed our stay and will be back soon!

Date of stay: July 2024
Trip type: Travelled with friends
Thank Joanna F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 22 July 2024

Hello joannafA948OF,

We absolutely love this review of Moxy NYC Chelsea and the all details you provided. Thanks for mentioning Kevin, one of our great Crew members! We could not do what we do without our amazing team, and we love that you took the time to acknowledge their hard work. It was also a delight to read you enjoyed our hip vibe and the unique room concepts which offer amazing views of the city. We love that we are different from other hotels with our features that reflect a current and fun lifestyle. It was truly a pleasure accommodating you, and we sincerely appreciate your dedication to staying with us again; we all look forward to it!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2024

First time here
Smells yummy!!
Best service at check in!!
Tristan is awesome!!
Sent us upstairs to the second floor and gave us some complementary drinks for my daughter who just got engaged!!
Looking forward to tomorrow and Sunday!!
Can’t wait to check out Fleur too!!

Date of stay: July 2024
Trip type: Travelled with family
Thank Tiffany L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 22 July 2024

Hey C5976KBtiffanyl,

We are pleased to read your generous review of Moxy NYC Chelsea. We loved all the kind remarks about our incredible Crew, especially Tristan. We are glad that you had a memorable experience with them - they truly are the heartbeat of our hotel. Thank you for your kind comments, and we hope you enjoy the rest of your stay.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024

Moxy NYC Chelsea is a Great Hotel with Exceptional Staff!! After a lengthly search for the best hotel to celebrate our daughter's 21st Birthday, the Moxy Chelsea was the perfect place that exceeded all expectations imagined! The hotel entrance is very misleading. A very simple lobby which leads upstairs to a beautifully designed dinner and bar area. The hotel rooms are small, immaculately cleaned retro styled rooms with tall ceilings and windows for a great city view. The rooftop bar turns into an exclusive upscale, nightclub that gives eclectic vibes. The nightclub provided party sections, top-notched beverages with all the extras needed for the perfect 21st birthday celebration! Thank you Moxy Chelsea, we could not have been more pleased! The following staff members, Manny, Jocelyne, Leslie, Brittany and Tristan were all beyond phenomenal!

Calvin & Lori Jordan
Super Satisfied Guest

Room tip: Moxy Hotels are Marriotts Best Kept Secret!
Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lori J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 20 July 2024

Hey lorij165,

Thanks for the amazing review and for pointing out all the details that make us stand out here at Moxy NYC Chelsea. We especially liked how you mentioned our cool decor, awesome rooftop, and breathtaking views. Each one of our Crew loves to go over and beyond for our guests, and we would love to share your kind words with them, particularly Manny, Jocelyne, Leslie, Brittany, and Tristan. Thank you again for celebrating your daughter's birthday with us. It was a true pleasure hosting your visit, and we would love for you all to come back soon.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

We stay for 5 day (2 originally planned + 3 extra day since we decided to stay in town) Lovely location, room was small, but very well decorated and just the right size not to feel to crowded. Only improvement could be to include some kind of minifridge to hold much needrs cool drinks for the season

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Macarena V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 14 July 2024

Hey macarenav902,

Thanks for leaving such amazing comments. We wholeheartedly appreciate you highlighting how much you enjoyed our fantastic location, design-driven rooms, and incredible crew! We value your insight and have taken note of it as we are always striving to enhance our guest experience. We would love to host you again soon at Moxy NYC Chelsea!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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