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Macarena V
Santiago, Chile

Great stay - Excellent Location - Friendly staff

5.0 of 5 bubblesReviewed 13 Jul 2024
We stay for 5 day (2 originally planned + 3 extra day since we decided to stay in town) Lovely location, room was small, but very well decorated and just the right size not to feel to crowded. Only improvement could be to include some kind of minifridge to hold much needrs cool drinks for the season
Date of stay: July 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this review
Responded 14 Jul 2024
Hey macarenav902,

Thanks for leaving such amazing comments. We wholeheartedly appreciate you highlighting how much you enjoyed our fantastic location, design-driven rooms, and incredible crew! We value your insight and have taken note of it as we are always striving to enhance our guest experience. We would love to host you again soon at Moxy NYC Chelsea!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,475)
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All reviews flower district rooftop bar the empire state building floor to ceiling windows rooms are small new york steamers city view beautiful hotel free coffee front desk staff boutique hotel penn station early check upon check love this hotel high floor
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Reviewed 13 July 2024

Our stay with our 2 young boys was nice but we would like to mention Kevin specially because he was not only very helpful but also very kind for our boys. Playing with their ball, showing interest, helping with the wifi connection etc. Thank you Kevin! Keep on smiling

Date of stay: July 2024
Trip type: Travelled with family
Thank DayTrip32679012756
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 14 July 2024

Hey DayTrip32679012756,

Thank you for giving us the family perspective as part of your Moxy NYC Chelsea review. It is great to hear how much you and your boys enjoyed their stay with us. We especially loved the compliments for our modern amenities and incredible crew. And don't think we forgot the special shout-out to Kevin; he will be super happy to hear how he was able to provide a memorable time for you and your family. We now consider you part of our family, and we would love to welcome you back soon!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2024

Had a great time there. Actually, one of my favorite hotels now in NYC!! Room is modern, yet quaint. I did not have one problem. Hell, even the traffic was good while I was there! Rooms were fresh and they cleaned the room every day to the point that they looked like we just arrived. Great staff and all went well. Tristan and Karen were most excellent, with service beyond what was expected! Dope! Great people, personable and offered assistance whenever we needed or requested.

Great location.

Fast check-in and check-out. Rates were good and again, no complaints.

Stay there with confidence. Enjoy. Have fun in the city and chill.

Room tip: It was all good.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank terrence m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 14 July 2024

Hey terrencejmann,

Thanks for the stellar review of Moxy NYC Chelsea! We are thrilled you loved our super comfortable rooms, fantastic location, and excellent service. We also appreciate you mentioning what a great value we are with all the amazing things we bring to the table. And don't think we forgot the special shout-out to Tristan and Karen. It was such a pleasure hosting your visit, and we can't wait to have you back.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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Reviewed 12 July 2024

I highly recommend this hotel. It was gorgeously decorated and very clean. The room was small but very cute and clean! The cafe downstairs had the best coffee with the best barista’s. The restaurant and bar had great food at a good price with the most friendly staff. It was also very conveniently located. I am definitely going back.

Date of stay: July 2024
Trip type: Travelled with friends
Thank Sasha F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 12 July 2024

Hello 344sashaf,

We absolutely love this review of Moxy NYC Chelsea and the all details you provided. From our welcoming Crew to our immaculate, intuitively designed rooms, we love that we are different from other hotels with our features that reflect a current and fun lifestyle. We are also thrilled to read you had an exceptional dining experience with us. Furthermore, it was a delight to learn our optimal location worked out perfectly for your plans. Thank you for your wonderful feedback, and we sincerely appreciate your dedication to staying with us again; we all look forward to it!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2024

When asked what my favorite part of visiting nyc was, I had a hard time answering because all I could think of was I did a darn good job picking the right hotel. First, the neighborhood felt very safe and situated close to penn station. The staff were very friendly and eager to help. They let us check our luggage in early. Our room was VERY comfortable with a great view of the empire state building. And honestly I could write poetry to the shower but that's because we live on well and the water pressure there was bliss and much needed in the July heat. It's a small room. It's nyc. But I felt all the little things to maximize functionality were great. It also turns out this hotel has a reputation as a destination spot for New Yorkers going out. The rooftop bar is nice, although it was not actually open to the air. There was live jazz one night and other events planned. The daily drink voucher was perfect for that night cap and latte in the morning. I also felt it showed great compassion to their employees to make sure they were getting consistent tips from guests. There are many restaurants surrounding the hotel but room service is also available.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MissTeddi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 12 July 2024

Hey MissTeddi,

Thank you for being our guest and for all the kind words! So glad you loved Moxy NYC Chelsea. We are thrilled you enjoyed our well-appointed rooms with panoramic views of the city and our incredible Crew. It was also a delight to read you had an exceptional dining experience with us and that it exceeded all of your expectations. Furthermore, we are glad our fantastic location worked out well for your travel plans! We are pleased you chose our modern boutique hotel as your home base for exploring the Big Apple, and we look forward to your next visit!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

My husband and I came here for our 5 year wedding anniversary. Michelle made our stay amazing, went above and beyond, and exceeding our expectations. The hotel is very clean, beautiful aesthetics, the staff are friendly and attentive. There’s a beautiful bar/lobby on the second floor we were able to enjoy. Our room was really nice, cozy, and really clean. Whenever we needed anything to our room, staff came very quickly. Thank you again Michelle for making our stay a wonderful experience. I would definitely recommend this hotel to anyone.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Madelyn R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 11 July 2024

Hey 315madelynr,

Thanks for the amazing review and for pointing out all the details that make us stand out here at Moxy NYC Chelsea. We especially liked how you mentioned our cool decor, super comfortable rooms, and amazing bar. It is also wonderful to hear that you highlighted our incredible crew for the excellent service they provided during your stay. And don't think we forgot the special shout-out to Michelle. Thank you once more for celebrating your anniversary with us and for your kind recommendation. It was a true pleasure hosting your visit, and we would love for you and your husband to come back soon.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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