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Sasha F

Gorgeous hotel with exceptional staff

5.0 of 5 bubblesReviewed 11 Jul 2024
I highly recommend this hotel. It was gorgeously decorated and very clean. The room was small but very cute and clean! The cafe downstairs had the best coffee with the best barista’s. The restaurant and bar had great food at a good price with the most friendly staff. It was also very conveniently located. I am definitely going back.
Date of stay: July 2024
Trip type: Travelled with friends
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Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this review
Responded 12 Jul 2024
Hello 344sashaf,

We absolutely love this review of Moxy NYC Chelsea and the all details you provided. From our welcoming Crew to our immaculate, intuitively designed rooms, we love that we are different from other hotels with our features that reflect a current and fun lifestyle. We are also thrilled to read you had an exceptional dining experience with us. Furthermore, it was a delight to learn our optimal location worked out perfectly for your plans. Thank you for your wonderful feedback, and we sincerely appreciate your dedication to staying with us again; we all look forward to it!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,475)
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All reviews flower district rooftop bar the empire state building floor to ceiling windows rooms are small new york steamers city view beautiful hotel free coffee front desk staff boutique hotel penn station early check upon check love this hotel high floor
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Reviewed 12 July 2024

When asked what my favorite part of visiting nyc was, I had a hard time answering because all I could think of was I did a darn good job picking the right hotel. First, the neighborhood felt very safe and situated close to penn station. The staff were very friendly and eager to help. They let us check our luggage in early. Our room was VERY comfortable with a great view of the empire state building. And honestly I could write poetry to the shower but that's because we live on well and the water pressure there was bliss and much needed in the July heat. It's a small room. It's nyc. But I felt all the little things to maximize functionality were great. It also turns out this hotel has a reputation as a destination spot for New Yorkers going out. The rooftop bar is nice, although it was not actually open to the air. There was live jazz one night and other events planned. The daily drink voucher was perfect for that night cap and latte in the morning. I also felt it showed great compassion to their employees to make sure they were getting consistent tips from guests. There are many restaurants surrounding the hotel but room service is also available.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MissTeddi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 12 July 2024

Hey MissTeddi,

Thank you for being our guest and for all the kind words! So glad you loved Moxy NYC Chelsea. We are thrilled you enjoyed our well-appointed rooms with panoramic views of the city and our incredible Crew. It was also a delight to read you had an exceptional dining experience with us and that it exceeded all of your expectations. Furthermore, we are glad our fantastic location worked out well for your travel plans! We are pleased you chose our modern boutique hotel as your home base for exploring the Big Apple, and we look forward to your next visit!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

My husband and I came here for our 5 year wedding anniversary. Michelle made our stay amazing, went above and beyond, and exceeding our expectations. The hotel is very clean, beautiful aesthetics, the staff are friendly and attentive. There’s a beautiful bar/lobby on the second floor we were able to enjoy. Our room was really nice, cozy, and really clean. Whenever we needed anything to our room, staff came very quickly. Thank you again Michelle for making our stay a wonderful experience. I would definitely recommend this hotel to anyone.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Madelyn R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 11 July 2024

Hey 315madelynr,

Thanks for the amazing review and for pointing out all the details that make us stand out here at Moxy NYC Chelsea. We especially liked how you mentioned our cool decor, super comfortable rooms, and amazing bar. It is also wonderful to hear that you highlighted our incredible crew for the excellent service they provided during your stay. And don't think we forgot the special shout-out to Michelle. Thank you once more for celebrating your anniversary with us and for your kind recommendation. It was a true pleasure hosting your visit, and we would love for you and your husband to come back soon.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2024

Manager Steven made our stay at the Moxy a 10/10. I work in the hospitality field, and I have not felt more welcomed staying at a hotel. I was able to extend my stay for a few days with short notice. Thank you, Steven. Just be aware that there are no fridges in the hotel; however, water is provided for a charge of $5.

Room tip: Visit Madison Square park and read a book.
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank James S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 8 July 2024

Hey jamessV8979SZ,

Thanks for mentioning Steven, one of our incredible crew members here at Moxy NYC Chelsea! We could not do what we do without our amazing team, and we love that you took the time to acknowledge Steven's hard work. Thanks again for your valuable insights and kind recommendation. We wish you the best in all your travels and hope they bring you back to us sometime soon!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2024

Had an absolute amazing time at the Moxy hotel and Steve was very helpful and gave us a lot of good suggestions. He gave us a room right even though our check in wasn’t until later. Would definitely recommend this to my friends and I would definitely stay here again

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sightsee43769783385
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 8 July 2024

Hey Sightsee43769783385,

What a great review! Thanks for your generous feedback and recommendation! We love that you mentioned Steve for his commitment to excellent service. Our crew really is the heartbeat of Moxy NYC Chelsea. Steve and the rest of us would love for you to come back soon!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024

Great location! Rooms are clean on the smaller side but it is NYC great for 1-2 people. The rooftop is an amazing experience with great views and the $30 daily credit is a great perk for the morning coffee and pastries. Will be back again soon!!

Date of stay: June 2024
Trip type: Travelled with friends
Thank Chris C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 7 July 2024

Hey Y2048ZBchrisc,

Thanks for leaving such stellar comments. We wholeheartedly appreciate you highlighting how much you enjoyed our fantastic location and cozy rooms! It is also great to hear that you had an amazing time at our amazing rooftop and took advantage of our epic views as well. We would love to host you again soon at Moxy NYC Chelsea!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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