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Sightsee43769783385

Steve is the best!

5.0 of 5 bubblesReviewed 7 Jul 2024
Had an absolute amazing time at the Moxy hotel and Steve was very helpful and gave us a lot of good suggestions. He gave us a room right even though our check in wasn’t until later. Would definitely recommend this to my friends and I would definitely stay here again
Date of stay: July 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this review
Responded 8 Jul 2024
Hey Sightsee43769783385,

What a great review! Thanks for your generous feedback and recommendation! We love that you mentioned Steve for his commitment to excellent service. Our crew really is the heartbeat of Moxy NYC Chelsea. Steve and the rest of us would love for you to come back soon!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,539)
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Traveller rating
1,274
146
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All reviews flower district rooftop bar the empire state building floor to ceiling windows rooms are small new york steamers city view beautiful hotel free coffee front desk staff boutique hotel penn station early check upon check love this hotel high floor
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Reviewed 7 July 2024

Great location! Rooms are clean on the smaller side but it is NYC great for 1-2 people. The rooftop is an amazing experience with great views and the $30 daily credit is a great perk for the morning coffee and pastries. Will be back again soon!!

Date of stay: June 2024
Trip type: Travelled with friends
Thank Chris C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 7 July 2024

Hey Y2048ZBchrisc,

Thanks for leaving such stellar comments. We wholeheartedly appreciate you highlighting how much you enjoyed our fantastic location and cozy rooms! It is also great to hear that you had an amazing time at our amazing rooftop and took advantage of our epic views as well. We would love to host you again soon at Moxy NYC Chelsea!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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Reviewed 4 July 2024

Beyond the comfort of the hotel, bed, pillows, and great overall amenities, the hotel staff was incredibly helpful and flexible during our stay. They were more than accommodating and provided a great experience for myself and my guests, even when we experienced a booking issue.

One note, there is no fridge in most of the rooms, and at the time they offered 2 (fairly priced at $5) Fiji water bottles in the room, but NYC tap water is generally very safe to drink.

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Devin V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 4 July 2024

Hey devinv99,

Thanks for staying with us. We appreciate you taking the time to mention how much you loved our super comfortable rooms, modern amenities, and incredible crew. Your specific and valuable insights have been noted. We hope Moxy NYC Chelsea will be your first choice whenever you are in the area - see you soon!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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Reviewed 3 July 2024

Normally, I don’t stay at Moxy hotels because they’re more of a party vibe type of environment. But on this occasion, I was not only blown away by the atmosphere but also by the hospitality.

When I first got to the hotel, I noticed that the AC in my hotel room didn’t cool down. So I called downstairs and spoke with Leslie. She’s one of the employees at the Moxy Chelsea. She not only got me in another room ASAP, but I was upgraded and she even had the hotel engineer set my thermostat to lower than 68.

Needless to say, I was not only taken care of but Leslie went above and beyond to make sure my stay was as comfortable as possible. This is why I continue to choose Marriott brand hotels to stay with. I’d definitely come back and stay here and would recommend.

Date of stay: July 2024
Trip type: Travelled on business
Thank Trail28593180607
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 4 July 2024

Hey Trail28593180607,

Thanks for the stellar review and for pointing out all the details that make us stand out here at Moxy NYC Chelsea. We especially liked how you mentioned our fun atmosphere and outstanding hospitality. It is also wonderful to hear that you appreciated Leslie for the amazing service she provided to make sure your stay was comfortable at all times. She will be happy to hear your kind words and recognition. Thank you once more for your business and recommendation. It was a true pleasure hosting your visit, and we would love for you to come back soon.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024

I enjoyed staying here so much while on a short business stopover that I cancelled another hotel booking I had made earlier in order to return for a vacation with my wife. The hotel has a very cool vibe to it. Location is great (flower district area of Chelsea, so the street is full of flowers during the day) with a subway station down the block and restaurants within easy reach. The room had a modern design with a great view over the city, and was clean and comfy. The staff were super-attentive and always helpful. We really loved out stay!

Room tip: It's worth paying a little extra to get a higher floor with the city view
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 626dannys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 3 July 2024

Hey 626dannys,

First and foremost, we are grateful to learn that you find our hotel to be ideal for both work and play. We are thrilled to hear how much you enjoyed your time with us! It's great to know our fun vibe played a part in your experience, and we love knowing our fantastic location and design-driven rooms were such a highlight. Additionally, it is wonderful that you could take advantage of some epic views and enjoy the amazing service provided by our incredible crew as well. All of us here at Moxy NYC Chelsea want to say thanks for giving our hotel such a rave review. You and your wife are part of the Moxy family now, so come back soon for another flawless visit!

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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Reviewed 3 July 2024

Love this hotel's VIBE, STAFF ENERGY and VERY EFFICIENT NYC-SIZE ROOM FEATURES! The upper floor views of the City are simply amazing! The bar area feels like a resort... The staff were always smiling and eager to help... Easy to understand the Rooftop Bar is a locals' magnet.

Room tip: Ask / pay for higher room... the views are worth it!
Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pjordanxc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Ferrara, General Manager at Moxy NYC Chelsea, responded to this reviewResponded 3 July 2024

Hey pjordanxc,

Thanks for the generous review of Moxy NYC Chelsea. We are so glad you enjoyed our fun, spirited atmosphere and your efficiently designed room featuring breathtaking city views, as well as the warm service provided by our Crew. We also love that you got to spend some time at our bar. We hope to welcome you back soon for another flawless experience.

Peace + Love + MOXY,
Michael Ferrara, General Manager
Michael.Ferrara@MoxyChelsea.com

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