My family and I had the most wonderful visit to NYC. From the moment we arrived at The Lotte New York Palace we were in heaven. We were greeted by Miles Gomez and he treated our kids like they were celebrities with very special arrival gifts and such kindness that he really made their first trip to New York perfect! When they talk about our trip, the first thing the say is how awesome Miles was!
We loved our room and the hotel itself is just beautiful. The courtyard is gorgeous and such a treat in the middle of NYC. I highly recommend you visit Miles and the rest of the great staff at the beautiful Lotte New York Palace, you won’t regret it!!!More
- Room Service