Me and my husband stayed here for our last few nights of our honeymoon. When we finally arrived to this hotel after a long journey, we were greeted with the most heart warming and lovely staff members! Our tour agent forgot to mention it was our honeymoon however the guys behind reception didn’t let that stop them from making it a memorable stay for us. We got greeted with a bottle of champagne and a promise of an upgrade the next day. When the next morning arrived we got moved to a beautiful room with a garden. (We never asked for it but it was done anyway). Brendan and Regan went above and beyond for us. Even provided us with a late check out and a cute teddy bear on our last day. The staff was so informative and made our stay in New York extremely easy and relaxing. The location was amazing but staff made it 5 star! If we ever return to NYC we will stay here again. Thank you so much again for your Irish hospitality ❤️