This is one of the best hotel in New York city. The welcoming was awesome, so joyful and very good manners. The staff are very well dress and helpful in any kind of ways . We rented the STUDIO, located on the second floor . The bedroom is stunning with private part from the bathroom to the bedroom.
The bath tub, beautiful marble ,with relaxing light. Apparently we can be as much as 3 people's in this bath tub . Awesome...soften towels, a comfortable place to be . Downstairs they have a real restaurant with open kitchen, so you are able to see all the Chef's cooking. Rounded tables with candles lights. Romance is in the Air. !!! The food , exquisite...The particularity of the Mercer hotel, is soften lights everywhere, from the entrance, the elevator,the corridor to the Bar area .like a private secret place. well situated. Quiet area ,Deluxe shops around the hotel. This sophisticated hotel with is furniture, modern and contemporary. I'll Definitely recommend this very beautiful place to stay .Thank you for this wonderful experience. Sincerely Genevieve and CARL .

The Mercer hotel is underwhelming the minute you walk inside. The rooms are incredibly disappointing, the decor is bland, the metal door is dirty and the closet space nonexistent. Lackluster feel all around. The staff is very nice and we were not disgruntled. This is our honest opinion. The only thing I can say is: DO NOT STAY THERE.

What a disappointment. For the price, $1200++, we expected something luxurious. Instead, the rooms are just “ok”. A refurbished room is sparse, felt like IKEA, and just plain boring. The location is fine, but so are a lot of other hotels in NYC. There is nothing unique or special about this hotel. Don’t bother.