The Mercer hotel is underwhelming the minute you walk inside. The rooms are incredibly disappointing, the decor is bland, the metal door is dirty and the closet space nonexistent. Lackluster feel all around. The staff is very nice and we were not disgruntled. This is our honest opinion. The only thing I can say is: DO NOT STAY THERE.
What a disappointment. For the price, $1200++, we expected something luxurious. Instead, the rooms are just “ok”. A refurbished room is sparse, felt like IKEA, and just plain boring. The location is fine, but so are a lot of other hotels in NYC. There is nothing unique or special about this hotel. Don’t bother.
Stayed here a few times now it’s simply the best hotel in NY, never mind if you’re not a celebrity you will be looked after just the same. The rooms are immaculately clean, housekeeping are at the top of their game. There is absolutely nothing you could fault this hotel on. Superb staff all round. Well done the Mercer you have made my grandsons birthday the best. Thank you
We spent the weekend in NYC and stayed at the Mercer Hotel.
The staff was friendly and very helpful with everything from start to finish.
The location is fantastic as NYU is right there in the neighborhood . There are many delicious restaurants, cafes, shops, bars and the beautiful Washington Square Park.
It feels like a real neighborhood not like the big city.
The rooms are beautiful, the shower is incredible and the snacks and drinks and all the other special touches make this one of my favorite places.
Understated, low key luxury. Unobtrusive door people keeping a watchful eye. Best location in Manhattan. Beds and linen top tier. Restaurant excellent. The best steak I’ve had in a long time. We stayed for 3 nights, my wife tagging along while I had a couple of meetings. I come to NY twice a year and have done so for years- stayed in many hotels but can’t imagine using another after this stay.
