All employees were very pleasant, helpful and friendly.
We got everything, which we need directly:
- citi bike codes
- fresh towels
- access to roof top
- preparation of check in until room is ready including luggage storage during this time.
The place nearby empire state building is good and makes life easier. We went a lot around by bike/foot.
The Lobby Host Eduardo Bellmen helped us both times with our luggage, he was very fast, friendly and made out our arrival and departure very comfortable.
Two small negative points:
- the joints in the shower of the bathroom are in general not very clean anymore.
- we have eaten 3/4 times in the dinner - at one stay the dinner was more cold that hot.