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emilyr963
Washington DC, District of Columbia

Great front desk service - thank you Anthony!

Review of Arlo NoMad
5.0 of 5 bubblesReviewed 25 Sept 2024
Shout out to Anthony at the front desk for his amazing service! He got us checked in smoothly and helped us with questions about our reservation throughout our stay. He was great - we appreciated seeing a friendly familiar face when coming into the hotel. Thank you Anthony!!!
Date of stay: September 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this review
Responded 27 Sept 2024
Hi Emily,

Thanks so much for the awesome review! We’ll be sure to give Anthony the shoutout he deserves. It’s always such a proud moment to hear that our guests had a smooth and enjoyable stay. Can’t wait to welcome you back soon!

Cheers,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 25 September 2024

This is a lovely hotel, the staff are all super helpful and friendly, decor is cool, great bar and diner on site and perfect location. The only thing is the rooms are tiny (which they make no secret of!) but it's a squish with two people and big cases. Very good value though - would return!

Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Skye F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 28 September 2024

Hi Hannah,

Thanks for the great review! So happy you loved the vibe, team, and location! We know the rooms are cozy, and we’re excited to welcome you back soon!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2024

I had a great stay for my first visit at Arlo NoMad. Got an unexpected upgrade without even explaining that I was visiting for my birthday weekend. Jamilah was welcoming and attentive to all our needs during our entire stay. Got locked out the same day I arrived and she happily got me another. 100% recommend!

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luis B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 28 September 2024

Hi Luis,

Happy belated birthday! And thanks so much for sharing that awesome review! We're thrilled to hear you had a great first stay with us. Jamilah is fantastic, and we’re glad she made your experience even better.

Can’t wait to welcome you back again!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2024

Shower curtain seemed weird and makeshift. Rest of the room wonderful and great nyc experience. Anthony at the front desk saved me.

Great diner downstairs as well. Lifts can take some time. I stayed on 21st floor and the views were great. Location perfect.

Date of stay: September 2024
Trip type: Travelled on business
Thank Nathan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 28 September 2024

Hi Nathan,
Thanks for sharing your experience! Glad you had a great NYC stay, and it’s awesome to hear Anthony had your back! We’ll definitely check out that shower curtain setup. Happy you enjoyed the views and the diner downstairs. Hope to see you back soon!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2024

We were two older adults and two young adults at 18 and 21 years old, who stayed at Arlo Nomad early Aug 2024. We had a most wonderful stay. Perfect location, fantastic roof top area, friendly staff, perfect for commuting. All were just top of the pops :-)

Room tip: There is an excellent Bread & Butter store just outside the hotel. Perfect for breakfast or lunch.
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fjorstut
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 28 September 2024

Hi Fjorstut,

Thanks so much for the lovely review! We’re thrilled to hear you, and your family had such a wonderful stay with us. Looking forward to having you back soon!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2024

Our stay was perfect. Special thanks to our lobby hosts Anthony and Jamilah for being such accommodating. We had problems with our luggages but everything went smooth thank to them. The room corresponded to its characteristics and we even get lucky to change ours.
Plus the hotel is very well located to visit Manhattan.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Célian Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 28 September 2024

Hi Lianz,
Thank you so much for sharing your experience! We’re really happy to hear your stay was so smooth, especially with Anthony and Jamilah helping out.

Looking forward to having you back soon!

Cheers,

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