I had a great stay for my first visit at Arlo NoMad. Got an unexpected upgrade without even explaining that I was visiting for my birthday weekend. Jamilah was welcoming and attentive to all our needs during our entire stay. Got locked out the same day I arrived and she happily got me another. 100% recommend!
Hi Luis,
Happy belated birthday! And thanks so much for sharing that awesome review! We're thrilled to hear you had a great first stay with us. Jamilah is fantastic, and we’re glad she made your experience even better.
Can’t wait to welcome you back again!
Cheers,
Shower curtain seemed weird and makeshift. Rest of the room wonderful and great nyc experience. Anthony at the front desk saved me.
Great diner downstairs as well. Lifts can take some time. I stayed on 21st floor and the views were great. Location perfect.
Hi Nathan,
Thanks for sharing your experience! Glad you had a great NYC stay, and it’s awesome to hear Anthony had your back! We’ll definitely check out that shower curtain setup. Happy you enjoyed the views and the diner downstairs. Hope to see you back soon!
Cheers,
We were two older adults and two young adults at 18 and 21 years old, who stayed at Arlo Nomad early Aug 2024. We had a most wonderful stay. Perfect location, fantastic roof top area, friendly staff, perfect for commuting. All were just top of the pops :-)
Hi Fjorstut,
Thanks so much for the lovely review! We’re thrilled to hear you, and your family had such a wonderful stay with us. Looking forward to having you back soon!
Cheers,
Our stay was perfect. Special thanks to our lobby hosts Anthony and Jamilah for being such accommodating. We had problems with our luggages but everything went smooth thank to them. The room corresponded to its characteristics and we even get lucky to change ours.
Plus the hotel is very well located to visit Manhattan.
Hi Lianz,
Thank you so much for sharing your experience! We’re really happy to hear your stay was so smooth, especially with Anthony and Jamilah helping out.
Looking forward to having you back soon!
Cheers,
The moment we walked into the hotel, Carlos immediately created us and made us feel welcome. We bonded over being from the mid-west and he continued to be our point person during the stay. It was our first time in the city and we had a wonderful stay at Arlo Nomad. We can attribute that to the wonderful staff and more specifically to Carlos. Thank you!!
Hi N6587YCbethanyr,
Thank you for the wonderful review! I’m thrilled to hear Carlos made you feel so welcome and added that extra personal touch to your stay—shoutout to Carlos! It’s always special to connect over shared roots.
We’re so glad you had a fantastic first visit to the city, and we can’t wait to welcome you back.
Warm regards,
David Ten
Guest Experience Manager
Arlo Nomad Hotel
