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Wessel v

Amazing view and service in the middle of Manhattan

Review of Arlo NoMad
5.0 of 5 bubblesReviewed 27 Aug 2024
Anthony and Jamilah were great! Besides being friendly and helpful they upgraded our room free of charge!

Also, the room is great, everything is spotless and has a fresh look. Above all, the view is amazing, waking up watching over the Empire State Building
Date of stay: August 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this review
Responded 8 Sept 2024
Hi Wesse,

Thanks for the fantastic review! We’re thrilled that Anthony and Jamilah, who are real stars, made your stay extra special. We agree—the view of the Empire State Building is amazing! Glad you enjoyed your stay.

Looking forward to your next visit!

Cheers,

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 August 2024

Anthony was great, we needed a packaged delivered and he ensured it was safely kept and verified our identity before handing it over going the extra mile. The room was nice and clean and it was one of the better prices you can get here in New York City.

Date of stay: August 2024
Trip type: Travelled on business
1  Thank Xavier B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 9 September 2024

Dear Stranger!

Thanks for the kind words! We’re thrilled that Anthony provided excellent service and that you found the room clean and the value impressive. We can’t wait to welcome you back!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2024

Anthony, Carlos, and Jez seriously deserve a raise after helping me out! They were beyond accommodating and made sure we were able to get the room upgrade we really wanted. Take my advice and book the King Sky View room if you want amazing views! They’re truly the best, I appreciate their help so so much!

Date of stay: August 2024
Trip type: Travelled as a couple
1  Thank Tori K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 25 August 2024

Hey 566torik,
Thanks a ton for your amazing feedback! Anthony, Carlos, and Jez are definitely the dream team, and we’ll make sure they know how much you appreciate them! And yes, the King Sky View room is pure magic for those epic views!
We’re so glad you loved it! Looking forward to your next stay—more great views and stellar service await!
Cheers,
David Ten

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Reviewed 23 August 2024

Beautiful room with a great view! Anthony at the front desk was so nice and helpful. The room was very clean and comfortable. Nice bathroom as well. Great location close to Korea town with lots of restaurants close by. In addition room was quiet as well.

Date of stay: August 2024
Trip type: Travelled with family
Thank Zoe T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 9 September 2024

Hi Zoet,
Thanks for the awesome review! So glad you loved the room and the view. Anthony will be stoked to hear your feedback.
Can’t wait to have you back!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2024

This hotel's location is smack in the middle of alot, 1 street over there's Koreatown with amazing food, then there's the empires statebuliding almost across stree and there's the Madison Square Garden a few blocks away... 5'th and 6th, the buses are frequent and the whole area feels very safe. Now the hotel, the staff's cool and very helpful. The room was a bit small but who cares, we only stayed in to sleep. The water pressure from the shower was strong enough to put out a fire across the street! loved it. I def recommend this hotel for travelers!

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank davidy336
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 9 September 2024

Hi David,
Thanks for the awesome review! We're so glad you loved the location and found everything super convenient. The water pressure comment gave us a good laugh—glad it made an impression!

We appreciate the recommendation and hope to welcome you back soon!

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2024

The view was extraordinary, front desk upgraded me to a nice room. Service was great !!!Rooms were Clean !! The view was Great , with views of the Empire State Building!!Thanks to Anthony,Carlos and Tamilah for their much appreciated hospitality! Would highly recommend

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marlon M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Ten, Guest Services / Front Office at Arlo NoMad, responded to this reviewResponded 25 August 2024

Hi O6693CSmarlonm,

Wow, thanks for the awesome review! We’re so glad you enjoyed the upgrade and those fantastic views of the Empire State Building! Big thanks to Anthony, Carlos, and Jamilah for making your stay special. Your recommendation means a lot to us! Can’t wait to have you back for more epic views!

Cheers,
David Ten

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