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Shiven P

Amazing stay - Great views, very friendly staff, ideal location!!!

Review of Arlo NoMad
5.0 of 5 bubblesReviewed 29 Aug 2021via mobile
Miguel & the rest of the staff went above and beyond to ensure we had a great stay! They helped to find my lost jacket by searching multiple times, helped with reservation changes/additional bookings and overall were extremely kind!

We had an amazing stay and cannot wait to book a trip back!
Date of stay: August 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this review
Responded 2 Sept 2021
Dear Shiven,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Miguel and the team work very hard at ensuring that our guests are well taken care of, listened to and given genuine focus, before arrival, during your stay and after departure. That is what makes the difference between Arlo and other hotels and is something that we aim to do for all our guests.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,446)
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Reviewed 30 August 2021 via mobile

I had a great experience with Arlo hotel from the moment I walked inside. Rachel was amazing and I can’t say enough positive things. She was always down to figure out a solution especially while I was working remote or waiting for my gf to pick up our service animal even when the hotel didn’t allow dogs. She’s a solid addition to the team and deserves a big raise!

Date of stay: August 2021
Trip type: Travelled on business
Thank Landonbeamer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 3 September 2021

Dear Landon,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Really happy that Rachel stood out to you and made a big impression. So important that you feel the energy that the team gives and it is lovely to see.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2021 via mobile

Awesome hotel nice view and very accommodating staff! I will be coming back soon, from check in to check out it was a smooth process. We had a short wait time for the suite when checking in but the front desk was reassuring everything was being prepared for our stay.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank 2brakes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 3 September 2021

Dear Ray,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. A smooth and easy stay is what we wish to offer our guests. Clear communication and a friendly team is so important and I hope that you could feel that.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2021 via mobile

Great scent, perfect ambiance and staff. Rooftop is undefeated and the restaurant Lamalo is worth every penny. Shoutout to Miguel for setting everything up! Will definitely be going back and telling my friends and family about the experience.

Date of stay: August 2021
Trip type: Travelled with friends
Thank Steven V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 3 September 2021

Dear Steven,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice time with us. We do our best to help you find your go-to hotel in New York City. With fantastic rooftop, lovely food and friendly staff like Miguel, we tick all the boxes.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2021 via mobile

The building and room was very modern and updated, fun little touches like tic tac toe next to the elevators. We were helped by Tis and Jamilah who went above and beyond to make us feel welcomed and comfortable - love this place, will definitely stay here again!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank ariellew623
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 31 August 2021

Dear Arielle,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really glad to see you had such a nice stay with us. Tis and Jamilah are 2 newer team members so for me to see that they have made your stay so memorable is very special to see. We cant wait to welcome you back soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2021 via mobile

My boyfriend and I stayed here as it was recommended by a friend and we will definitely be recommending this place to our friends as well! Mark, the manager, was so accommodating to our stay and because of him we will be staying here whenever we are in Ktown. The location is the perfect distance from so many delicious restaurants and we especially loved the cool elevator system. We weren’t able to go to the rooftop bar but we def need to check it out next time!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Allipark
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 27 August 2021

Dear Allison,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really glad to see you had such a nice time with us. Word of mouth from friends or family, carries so much weight and we are glad that you enjoyed your time with us. We hope that you will get to enjoy the roof on your next visit and you know that you have people at Arlo who listen, are happy to help and are proud of sharing New York City with each of our guests.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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