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Gary G

FOR MY MONEY, THE BEST HOTEL IN NEW YORK CITY!

Review of Arlo NoMad
5.0 of 5 bubblesReviewed 17 Aug 2021
I've been going to New York City for 52 years. I've stayed at most major hotels there. I discovered the Arlo NoMad about 3 years ago, and I've stayed there on every trip since. The Arlo NoMad has it all: a great staff that is helpful and friendly, atmosphere off the chart, spotlessly clean, comfort just like some of the larger hotels and in many cases, GREATER comfort, it's reasonably priced, and the hotel is located conveniently to just about anywhere you would want to go. I'll stay at this hotel from now on. With all that the Arlo NoMad has to offer, I don't need or want to stay anywhere else!
Date of stay: December 2020
Trip type: Travelled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Mark Butler, General Manager at Arlo NoMad, responded to this review
Responded 18 Aug 2021
Dear Gary,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

This is fantastic. Finding that home away from home is a tough thing to do. Friendly faces, excited to welcome you and get to know you and make the stay special is very important to us. The fact you have been back with us a few times and that consistency and quality still holds up to your standards is a proud thing for us.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,445)
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Reviewed 17 August 2021 via mobile

Best stay ever. Definitely will book again. Staff was amazing! Staff made sure we were completely comfortable &’ had everything we needed. My room was changed so easily with out any problems soon as we arrived.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank kaylamariecolon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 18 August 2021

Dear Kayla,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really glad to see you had such a nice stay with us. We pride ourselves on creating that friendly and welcoming vibe with clean rooms, excellent location and fantastic rooftop. Happy that the staff stood out to you and i hope that you have found your New York home for many years to come.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2021 via mobile

From the time we first walked in until we left, everything was perfect. The staff was so friendly and accommodating, especially Miguel. The room had awesome views as did the rooftop!

Will come back for sure!

Date of stay: August 2021
Trip type: Travelled with family
Thank Compass65959799376
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 17 August 2021

Dear Tony

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really glad to see you had such a nice stay with us. Miguel and the team are friendly and welcoming and will always help as best they can. We pride ourselves on our customer care and genuine interest in ensuring that you have a special trip to New York. We are here to make memories that you think about for years to come and want Arlo to be part of that.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2021 via mobile

Checking in was a breeze thanks to Keelan and Rachel! Two amazing people and hard workers who truly care about their customers. Upon checking in Rachel and keelan gave recommendations of things to do and places to eat at in the area which was very helpful! Throughout the night we were well taken care of and really felt at home here. Thank you so much! Def recommend

Date of stay: August 2021
Trip type: Travelled as a couple
Thank m3celeste
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 17 August 2021

Dear Celeste,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Keelan and Rachel are a great team who bounce off each other so well. I always think that you can feel when people enjoy working with each other and that translates to interaction with our guests. They are both knowledgeable and interested in sharing some of the fantastic restaurants on our door step.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2021 via mobile

Sunday to Tuesday visit with friends also staying at the hotel. We were interested in the location to experience a bit of NYC Koreatown and to dine at Her Name Is Han restaurant which is located two doors next to the hotel. First time staying at the Arlo Nomad and had a great experience overall. Efficient and personable check in at Reception and special recognition to Nathaly who was professional, helpful, and welcoming! We stayed in rooms 1803 and 1603, these rooms are well positioned in the building floor plan, and with great views. The rooms are efficiently laid out, very clean, with thoughtful spaces and features. There was plenty of space to unpack for a weekend stay. Looking forward to a return visit!

Date of stay: August 2021
Trip type: Travelled with friends
Thank David T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 17 August 2021

Dear David,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. We have some fantastic restaurants on our doorstep with Her Name is Han, Ayza, Cask and our own restaurant Lamalo. Our rooms are clean and well designed and the fact you are looking forward to return so soon is the ultimate compliment.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2021 via mobile

I looked for hotels/air bnbs in the city for few days and decided to go with Arlo NoMad for a few reasons. One, their pricing was very good for their location. Two their rooms looked nice in the pictures. And three I liked their name lol.

When I got here Rachel was very nice and helped me quickly. She gave suggestions for areas to visit and a musuem pass as well.

The room is clean and a very nice review. Would reccomend.

Date of stay: August 2021
Trip type: Travelled solo
Thank angadc65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 17 August 2021

Dear Angi,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Rachel is funny, kind and the type of person you wish was at every hotel. Our rooms are clean and comfortable and our location is an excellent for exploring Koreatown, Herald Square and Empire State Building.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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