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Emily A

Great service

Review of Arlo NoMad
5.0 of 5 bubblesReviewed 11 Aug 2021
My stay at Arlo was great--special shout out to the kind, warm,and wonderful Rachel at the front desk. Rachel and the rest of the Arlo staff are friendly and accommodating. The rooms are small but very well appointed, I will return!
Date of stay: July 2021
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this review
Responded 11 Aug 2021
Dear Emily,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Rachel is that bubbly, naturally friendly person that you hope to meet on your travels and I hope that you could feel this. Our rooms are well designed with optimal space for all your needs and then adding the views from our rooftop, public space that is great to work in or our partnership with New York Sports Club, you have work, fun and play covered.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 August 2021 via mobile

My room was very nice and clean and my stay was amazing. The rooftop has an amazing view! The second floor was perfect to get work done. Miguel Aviles was extremely helpful from check in to check out. Can’t wait to visit again !

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Lianela24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 12 August 2021

Dear Aishah,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Miguel is fantastic influence and presence at the Front Desk. He makes people feel comrotable and at home and that is a skill not many people have. When combine that with fantastic views, fun and bright public space and clean and comfortable rooms, we try to offer value and experiences.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2021

I really enjoyed my stay at Arlo Nomad! The decor was very cool, and the staff was even cooler :) Nathalie was super helpful throughout my entire weekend there, and really took the extra time to make sure I was comfortable and taken care of during my stay. Also, the location was great and felt very central to everything (without being too deep in the hustle-and-bustle). Would recommend!

Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
Thank Lexi H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 12 August 2021

Dear Lexi,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Nathalie is a fantastic example of kindness, professionalism and a cool person, who you really want to speak with and give you ideas for bars, restaurants or attractions. Our location makes it easy to find something fun to do and is not tourist centric with a lot of neighborhood places that New Yorkers enjoy. Gives that real life vibe of living in and enjoying the city.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2021 via mobile

Very nice and clean place my stay was amazing. Miguel Aviles was very helpful and attentive, made my stay a home away from home. Many restaurants in the area to eat from and the view of the city is wonderful

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Fabthedon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 11 August 2021

Dear Fabian,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Miguel is a wonderful example of professionalism, attitude and personality and really happy to see he made such an impression on you. We are close to many lovely bars, restaurants and attractions with the Empire State Building steps from us.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2021 via mobile

Hotel is in a great location for NYC shopping and tours. You can almost touch the Empire State Building from the roof top lounge. Reserve your spot at the lounge in advance. Very responsive management team, easy check in process , and friendly staff.

Room tip: Reserve the lounge in advance
Date of stay: August 2021
Trip type: Travelled as a couple
1  Thank shaunyad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 11 August 2021

Dear Shaunya,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Happy to see you had such a nice stay with us. Our location is excellent for exploring New York and enjoying the views from ART on our 31st floor. We will always try to be responsive and open to your needs. Our focus is about service, care and experience and I hope you could feel this.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2021 via mobile

Our stay was INCREDIBLE. Period. Will definitely be back. The staff we're so helpful and kind. The view from our room was incredible. And the rooftop!!!! The rooftop view is MIND BLOWING!!! A must stay

Date of stay: August 2021
Trip type: Travelled as a couple
Thank iamangelica1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 9 August 2021

Dear Angelica

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. The views from the rooftop is a story in itself. You can see Empire State Building, varying heights and generations of buildings, water towers and both Hudson and East River. From our rooms we have different views and will always do our best to accommodate our guest requests for these views.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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