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Shaunya D
Sandston, Virginia

Great location

Review of Arlo NoMad
4.0 of 5 bubblesReviewed 9 Aug 2021via mobile
Hotel is in a great location for NYC shopping and tours. You can almost touch the Empire State Building from the roof top lounge. Reserve your spot at the lounge in advance. Very responsive management team, easy check in process , and friendly staff.
Date of stay: August 2021
Room Tip: Reserve the lounge in advance
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this review
Responded 10 Aug 2021
Dear Shaunya,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Happy to see you had such a nice stay with us. Our location is excellent for exploring New York and enjoying the views from ART on our 31st floor. We will always try to be responsive and open to your needs. Our focus is about service, care and experience and I hope you could feel this.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,482)
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Reviewed 9 August 2021 via mobile

Our stay was INCREDIBLE. Period. Will definitely be back. The staff we're so helpful and kind. The view from our room was incredible. And the rooftop!!!! The rooftop view is MIND BLOWING!!! A must stay

Date of stay: August 2021
Trip type: Travelled as a couple
Thank iamangelica1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 9 August 2021

Dear Angelica

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. The views from the rooftop is a story in itself. You can see Empire State Building, varying heights and generations of buildings, water towers and both Hudson and East River. From our rooms we have different views and will always do our best to accommodate our guest requests for these views.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2021

Stayed at Arlo Nomad for five nights in a queen room urban view unit, and the front desk was generous to upgrade me to a higher floor with great view of midtown skyline for the whole duration of my stay. The location of arlo nomad is perfect as it’s close to everything and all subway lines are within 5 -10 min walk distances.

The rooms are very clean, well maintained and cleaning crew is very efficient. I usually schedule the cleaning in the morning before breakfast and they are done when I get back.

Staff is always friendly and there to help. The bar on 31st flooor has great views!

Highly recommend!

Date of stay: August 2021
Trip type: Travelled solo
Thank James542
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 6 August 2021

Dear James,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. We always try our best to give that New York City experience to our guests. You are in the shadow of Empire State Building, with easy to walk to bars/restaurants and kind and friendly people. Our rooms are clean and comfortable and with our ART Rooftop bar that is open from 4-11pm, you can want the day become night 31 floors up.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2021 via mobile

I’ll have to give a 10/10 service for Rachel at the check in desk and Verdun the security guard. I appreciate people who actually care about and love there job. Customer service from my check in with Rachel explaining the room being small to me even before I check in and all the other amenities meant a lot to me as a lot of people barely tell you anything when they check in. I asked for a restaurant that was still open at 10 in the night and another employee went out of his way and found me one with last reservations being at 10:30. Verdum is way more than a security guard he helps all employees by guiding the customers to open associates and answers all questions he can in his power.

Date of stay: August 2021
Trip type: Travelled solo
Thank 562savagem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 5 August 2021

Dear Savage,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Rachel and Vernon ( really lovely security officer) really show what Arlo is all about. Patient, offer care and full attention and knowledge of local attractions and what could satisfy your needs is our aim. I am so glad to see that is what you found at our hotel and we hope you will visit for many years. So had to find a go to hotel in any city but we hope to be yours.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2021

Without a doubt the best and most accommodating hotel in New York. Specifically Steven Lantigua, who helped me have the smoothest experience I've had received when it comes to booking hotels. If you are looking for beautiful views, clean and comfortable rooms, and great staff, the Arlo Nomad is the place to go!

Room tip: Best Staff!
Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank A9195OCmattv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 5 August 2021

Dear Matt,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. Steven is very friendly, kind and professional and loves to help people which really shows in his interaction with guests. We aim to offer what you said, clean rooms, fantastic views and genuine service and that is what we will always aim to offer.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2021 via mobile

It was a beautiful stay, everyone was beyond kind and helpful.

The room has the most breathtaking views and above all CLEAN! I will absolutely be staying here again!

Loved that there’s an option to check in early and check out late probably one of my favorite things!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank laurandrea247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Butler, General Manager at Arlo NoMad, responded to this reviewResponded 4 August 2021

Dear Laura,

Thank you for taking the time to write a review of your stay at Arlo Nomad.

Really happy to see you had such a nice stay with us. We will always do our best to help our guests and be there for you as best we can. We will try our best to always get you in a little earlier or out a little later, all you have to do is ask. Our clean comfortable rooms and team members that really do care about the time you have with us, are such important parts of the experience that we aim to offer each and every guest.

We look forward to seeing you again soon.

Thank you for being our guest.

Best wishes,

Mark Butler
General Manager
Arlo Nomad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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