Without a doubt the best and most accommodating hotel in New York. Specifically Steven Lantigua, who helped me have the smoothest experience I've had received when it comes to booking hotels. If you are looking for beautiful views, clean and comfortable rooms, and great staff, the Arlo Nomad is the place to go!
Dear Matt,
Thank you for taking the time to write a review of your stay at Arlo Nomad.
Really happy to see you had such a nice stay with us. Steven is very friendly, kind and professional and loves to help people which really shows in his interaction with guests. We aim to offer what you said, clean rooms, fantastic views and genuine service and that is what we will always aim to offer.
We look forward to seeing you again soon.
Thank you for being our guest.
Best wishes,
Mark Butler
General Manager
Arlo Nomad
It was a beautiful stay, everyone was beyond kind and helpful.
The room has the most breathtaking views and above all CLEAN! I will absolutely be staying here again!
Loved that there’s an option to check in early and check out late probably one of my favorite things!
Dear Laura,
Thank you for taking the time to write a review of your stay at Arlo Nomad.
Really happy to see you had such a nice stay with us. We will always do our best to help our guests and be there for you as best we can. We will try our best to always get you in a little earlier or out a little later, all you have to do is ask. Our clean comfortable rooms and team members that really do care about the time you have with us, are such important parts of the experience that we aim to offer each and every guest.
We look forward to seeing you again soon.
Thank you for being our guest.
Best wishes,
Mark Butler
General Manager
Arlo Nomad
I booked a solo trip to this hotel as a staycation. For some reason I ended up booking the incorrect date! When I got to the hotel to check in Tasha was extremely helpful and patient with me and got it all taken care of. Check-in was a breeze no issues at all and then even had the sky view room still available. When I went to check out Tasha remembered my name and greeted me with a very welcoming smile. It’s the little things that count. 10/10 overall experience:)
Thank you for taking the time to write a review of your stay at Arlo Nomad.
Really glad to see you had such a nice stay with us. Tasha has just joined our team and from this feedback, she has shown that kindness and care that we are known for. We will always help as best we can should an issue arise and pride ourselves in treating our guests as we wish to be treated.
Thank you for being our guest.
Best wishes,
Mark Butler
General Manager
Arlo Nomad
This place exceeded my expectations, especially with everything going on. They are centrally located and have a killer view of the Empire State Building from their rooftop bar and some rooms. I used to live in Manhattan and this was a go to rooftop for drinks for me. So I decided for my first visit back why not. They were extremely friendly and accommodating as well as reasonably priced for the city. Anyone looking to visit the city I highly recommend this place. Also if you get the pleasure of meeting Rachel at the front desk she is a true gem! Love this place and plan to stay many more stays in the future!
Dear Brie,
Thank you for taking the time to write a review of your stay at Arlo Nomad.
Really glad to see you had such a nice stay with us. I am sure it is nice to come back to the city and to be somewhere you know and feel comfortable is a lovely thing, reducing risk of somewhere that might not meet your expectations. Your recommendation from a New Yorker, who has returned, is a big stamp of approval. I am also happy to see that Rachel stood out to you and made you feel welcome.
We look forward to seeing you again soon.
Thank you for being our guest.
Best wishes,
Mark Butler
General Manager
Arlo Nomad
I absolutely loved my stay. I’m a solo female traveller. I felt so safe around the hotel and outside of it. The security there was kind and considerate. And the young staff really made the stay specifically Miguel for being attentive and accommodating.
The rooms are very small. But honestly that’s NYC and you really don’t need more than a bed and a bathroom. No fuss.
The only downfall is that they need better pillows and an updated AC system
Dear Areena,
Thank you for taking the time to write a review of your stay at Arlo Nomad.
Really glad to see you had such a nice stay with us. 12 days with us you would meet all team members and have enough time in your room to know it inside out. Thank you for your comments in relation to AC and pillows and it is something we will review. We don't always get things right and will always put our hands up and correct things if this is the case yet it seems that the team and your relationship with them is what was most important to you and I am so happy to see this. We can fix pillows or AC, we cant teach people to be kind or genuine and we have a very special group who love to help and welcome our guests.
Thank you for being our guest.
Best wishes,
Mark Butler
General Manager
Arlo Nomad
