We stayed here for two weeks while our son was getting surgery at Boston Children's Hospital. It was a little more expensive than other hotels in the area, however you can't beat the proximity to the hospital. It took 8 minutes to walk from our hotel room to the hospital room, it's that close. The rooms were clean, updated, and quiet. There were many restaurants within walking distance and we took advantage of the plethora of delivery services during COVID.
Upon arriving there was a misunderstanding between our expectations after booking the room over the phone and the room that we were assigned. Sal, the front office manager, was cooperative, professional, and resolved the issue with a very fair compromise.
And enough can't be said about David the Concierge. He was such a pleasure, friendly, informative, and on the days that he worked he was always more than ready to help out. Something that's become truly rare and lacking in customer service.
We'll be coming back in a few months for another surgery at Boston Children's and we'll absolutely be staying the the The Inn at Longwood Medical.More
- 1 (844) 631-0595
- Fitness centre