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Grand Circle Travel/Grand Circle Cruise Line
Open today: 9:00 am - 8:00 pm
Review Highlights
amazing trip

OMG not sure where to start. A friend & I started talking about Christmas market river cruises... read more

Reviewed 3 weeks ago
Cindy S
,
Northern VA
Couldn't have been better.

Cannot say enough good things about our tour (Romantic Blue Danube, Prague to Budapest) December... read more

Reviewed 1 week ago
Darryl H
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Reviews (83)
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Reviewed 17 February 2024

I didn't go due to inadequate service of OAT. Employees kept telling me to wait on Visa for Algeria. I was denied visa and not informed until the Friday before departure on Wednesday . At that time, it was too late to change flight for Tunisia. Employee told me to cancel trip..OAT was no help at all. First time to travel with OAT. Never will attempt to travel with them again. I travel internationally for vacation 3-5 times a year. Have used many companies and always satisfied. Worst customer service ever!! Do not travel with OAT!!!!

Date of experience: February 2024
3  Thank OnAir43426343386
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OATModerator, Manager at Grand Circle Travel/Grand Circle Cruise Line, responded to this reviewResponded 22 February 2024

Please accept our apologies for your experience. We would like to review your case to understand what happened. Please contact us at request@oattravel.com. Thank you.

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Reviewed 9 February 2024

I have always liked grand Circle because of the educational experience and that value. However, they’ve made recent changes to their service. I booked a trip to Lyon and they sent me a letter saying I had a double bed and not two twins. There are two women traveling together and we won’t fit in a double bed. I went to change to a twin bed and they charged me $1000. I could’ve canceled but then we would’ve been able to go and it was an important eventfor my daughter’s graduation from college with her masters. Highly disappointed with Grand Circle. Especially since they knew there were issues-they sent me the letter!

Date of experience: May 2023
6  Thank George P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OATModerator, Manager at Grand Circle Travel/Grand Circle Cruise Line, responded to this reviewResponded 16 February 2024

We are so sorry to hear about your issues with us. Please accept our apologies. We'd like to ask that you email us at request@oattravel.com. Please include your customer number. Thank you for your patience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2024

I just returned from the Christmas Market River Tour on the Rhine. What a wonderful experience. GCT has been operating for over 65 years. The crew from the captain to the cleaning crew were wonderful. The optional tours were excellent as were the program directors. Our hotel during our pre-trip in Basel was exceptional. The food onboard was delicious and bountiful. The ship was kept spotless. Fun activities onboard from having our shoes filled overnight on St. Nicholas night to happy hours to wonderful musical entertainment and a glassblower were exceptional. The walking tours were interesting and educational at the same time.

I had a situation in one of the towns that required assistance. My program director and hotel manager rose to the moment to assist me and GCT actually loaned me money to deal with the situation.

The air arrangements were priced reasonably. We were met at the airport and taken straight to the hotel for the pre-trip.

GCT may not be as luxurious as some companies, but their prices are reasonable, service is excellent as is the food. My only complaint was the hotel at our post trip in Belgium. It was lovely, but the staff was not very accommodating.

I highly recommend this company.

Date of experience: December 2023
1  Thank Odyssey701200
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023

The crew and staff were the best ever and I’ve traveled a lot. The food was outstanding, both in taste and presentation. Most of my photos were food pics! Highly recommend this trip.

Date of experience: September 2023
Thank Jonita T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 October 2023

We enjoyed a fantastic trip with delicious food, in six countries without the hassle of living out of a suitcase. Great Program Directors keep you active and open to new experiences and sites, while acting as a "family member". We even got to go on a free Wine Tasting tour of a local German winery. How can anyone go wrong? Everyone enjoyed the trip and made new friends. Finally, the price just can't be beat.

Date of experience: September 2023
Thank John V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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