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Reviews (557)
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Traveller rating
367
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27
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Reviewed 6 April 2021 via mobile

We received a warm welcome and superb service from Vinny and his team during our stay! Loved the clean, modern style of this beautiful hotel. Comfy beds and wood floors. Easy parking. We walked next door to Whole Foods for fresh croissants and coffee every morning. Lots of good local restaurants. Great Ink Block location and walking distance to Chinatown, Boston Common and Little Italy. Perfect choice as we visited Boston for college tours. Stay here the next time you are in town. You will love it!

Date of stay: April 2021
Trip type: Travelled with family
2  Thank Millroseplace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Sassone, Owner at AC Hotel by Marriott Boston Downtown, responded to this reviewResponded 7 April 2021

Hi @Millroseplace,

Thank you so much for taking the time to leave us your amazing feedback, it is truly appreciated! I am so happy to read that you found our rooms to be clean and modern. I too love how convenient our location is to local restaurants and Boston's attractions. I have shared your feedback with the team. We hope to host you again in the near future.

All the best,
Vinny Sassone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2021

Rooms were clean and staff was very nice. Nathalie checked us in and was really helpful in any questions we had. Parking is a bit tricky but can be sorted if you plan it. Overall, was a nice and pleasant stay.

Date of stay: April 2021
    • Location
    • Cleanliness
    • Service
2  Thank BDP08_21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Sassone, Owner at AC Hotel by Marriott Boston Downtown, responded to this reviewResponded 7 April 2021

Hi @BDP08_12,

Thank you so much for taking the time to leave us your amazing feedback, it is truly appreciated! I am so happy to read that you found our team to be nice and our rooms clean. I have shared your feedback with the team. We hope to host you again in the near future.

All the best,
Vinny Sassone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2021 via mobile

So impressed with Vinny snd all the staff at the AC. They were friendly accommodating knowledgeable and made our stay safe and comfortable. The hotel was impeccably clean. We were able to walk or Uber everywhere in Boston thank you for a great stay!

Date of stay: April 2021
Trip type: Travelled with family
2  Thank Lori K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Sassone, Owner at AC Hotel by Marriott Boston Downtown, responded to this reviewResponded 7 April 2021

Hi @Lori K,

Thank you so much for taking the time to leave us your amazing feedback, it is truly appreciated! I am so happy to read that you found our team friendly and accommodating. I have shared your feedback with the team. We hope to host you again in the near future.

All the best,
Vinny Sassone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2021

Wonderful graciousness, information, courtesy and excellent hospitality from hotel manager. True example of attention to guest services. Great location. Everything was tidy, clean and spot on. Once we easily figured out the on ramps to Boston's downtown freeway system at the foot of the hotel, we were set for exploration. Parking option was easy and very cost effective. Will stay there again if pricing remains competitive.

Date of stay: April 2021
    • Value
    • Cleanliness
    • Service
2  Thank S1525GHchrise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Sassone, Owner at AC Hotel by Marriott Boston Downtown, responded to this reviewResponded 7 April 2021

Hi @S1525GHchrise,

Thank you so much for taking the time to share your feedback about your stay with us. i am so glad to read that you found our hotel to be "Just what you wanted." I have shared the feedback with the team and we look forward to hosting you in the future.

All the best,
Vinny Sassone
General Manager

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Reviewed 2 April 2021

Location is great in the South End and an easy walk to downtown. If parking is needed you get get it discounted on the app and very reasonable price. Hotel staff is A+++ with helping and keeping everyone CV-19 safe. Rooms are nice and very new and comfy beds!. Friendly staff - feel you are at the Ritz!

Room tip: higer floors are best
Date of stay: March 2021
    • Sleep Quality
    • Service
2  Thank Barb_from_boston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Sassone, Owner at AC Hotel by Marriott Boston Downtown, responded to this reviewResponded 2 April 2021

Hi @Barb_from_boston,

Thank you so much for taking the time to leave us a review, it is truly appreciated! I'm happy to read that you loved our customer service. I have shared your feedback with the team. We look forward to hosting you in the near future.

All the best,
Vinny Sassone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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