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1 - 6 of 3,799 reviews
Reviewed 18 February 2021 via mobile

We chose this hotel for the location and the fact that we could get adjourning rooms(one with a working wood fireplace). The fireplace service was available daily- something cool in a hotel.
2 restaurants were open (Boston has COVID rules), one better than the other.
It is a walkable area and the staff was very friendly and accommodating- we will return.

Date of stay: February 2021
Trip type: Travelled with family
Thank JenniferJ2240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2021

Recently decided to do a quick staycation at The Lenox and we were not disappointed! Hotel was incredibly clean & we appreciated all the covid precautions in place. Staff was amazing and attentive. We decided to get takeout from Atlantic fish Co across the street, super convenient and delicious. Room was spacious, clean and the fireplace was a great amenity on a cold Boston night. Already looking forward to our next stay!

Date of stay: January 2021
Trip type: Travelled as a couple
Thank tmedeiros11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2020

Our winter vacation was a one-night overnight at Boston's legendary Lenox Hotel. Located in the heart of Back Bay, it's convenient to just about everything. In this temporarily Covid-limited era, we enjoyed extensively walking Back Bay and then tucking ourselves away for the evening in our King Junior Suite.

Covid protocols are strictly followed in the hotel. We found the service exemplary and the room was clean, large, and well-appointed. We enjoyed an excellent room service dinner from the adjacent City Table Restaurant. Pricey convenient parking is available steps away at the Pru Center Garage. A special thank you to Lisa who wore a half a dozen different hats and made our stay especially memorable.

Room tip: Larger rooms tend to have the best views.
Date of stay: December 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank SkyKingBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2020

Entering into this hotel transcends one into old world elegance. This time of the year the holiday tree is up in the lobby with all the beautiful shining decorations. The cozy sitting area by the fireplace is magical and a nice place to sit down and read. Besides the welcoming decor, I can't say enough about this hotel. The location is central and convenient. And the staff, from front desk to the valets,is one of the best I've encountered, Alison was there to welcome us and made our stay especially memorable with her thoughtfulness. The hotel precautions were present everywhere yet we felt a real break from the pandemic. Clean and spacious room, comfy beds and linens, robes, it was an excellent experience. I will come back here over and over again when in Boston.

Date of stay: December 2020
    • Location
    • Sleep Quality
    • Service
Thank luxusreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2020

I had a fantastic stay at the Lenox this past weekend. The room was super clean and cozy with robes and slippers. Super comfy bed, too, and a really intuitive Bluetooth speaker that is such an underrated bonus.

The staff was AMAZING. So friendly, helpful and accommodating. Always available to answer questions, provide service and generally make sure you're having a pleasant stay.

Room tip: Go for the fireplace room if you can!
Date of stay: October 2020
    • Value
    • Sleep Quality
    • Service
Thank AndrewL1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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