In the aftermath of super typhoon Yutu, we were part of a disaster response team. Our entire team stayed at the hotel for three weeks, and then about half the team stayed for two more weeks. Even though the hotel and their employees were all dealing with the hardship of recovery from a typhoon, they were incredibly helpful and went far above and beyond in serving us. I hope to return to Saipan with my wife, and we will certainly be staying at the Kanoa Resort.
Hafa Adai from Kanoa Resort Saipan,
On behalf of our entire team, we would like to extend our most sincere appreciation for all that you and your team did while here in Saipan. From morning until night, you worked tirelessly to ensure that our people were taken care of after the devastation of Super Typhoon Yutu. Our housekeepers are already missing you all! To serve you was the least we could do.
We do hope you get a chance to return and enjoy the island you helped so much.
Once again, thank you so much.
Best Regards,
Glenn Policare
Director of Operations
Kanoa Resort Saipan
I booked a room here on a moment's notice and that call was like the rest of my 4-day stay. The service is excellent, from the front desk pros to the chambermaids. I stayed here just a few weeks after the super typhoon hit, but every bit of comfort was provided. The rooms are clean, the AC cold, and the bathroom spacious. Super affordable and a short drive to main hotspots. Our room came with breakfast, and that didn't disappoint, either. I'd definitely stay here again!
Hafa Adai from Kanoa Resort Saipan,
Thank you very much for taking the time to leave us such kind feedback. At Kanoa, we pride ourselves in providing excellent service and i was so happy to hear our staff exceeded your expectations. I was also happy to hear you enjoyed our clean and comfortable rooms. It sounds like you had a perfect stay with us. So happy you chose to stay with us. We look forward to seeing you again in the near future.
Best Regards,
Glenn Policare
Director of Operations
Kanoa Resort Saipan
My wife and I were so incredibly satisfied with our stay at Kanoa Resort. The view was spectacular -- panoramic windows from wall to wall overlooking the ocean. Sunset was spectacular. Service from check in to check out was so professional and pleasant. We caught the dinner show on the beach with Iune and Tasi and company. It was very entertaining. Food at the main buffet restaurant was delicious. Highly recommend this staying at this piece of paradise within the paradise of Saipan 😊
Hafa Adai Glen and thank you so much!
It was great to hear about your experience here at Kanoa Resort. I will make sure to pass along your kind words to our team and share your feedback with our management team. The dinner show here at the Barefoot Bar is not to be missed so I was glad to hear you were able to enjoy it.
See you soon!
Glenn Policare
Director of Operations
Kanoa Resort Saipan
My family and I enjoyed our stay and the food was good. Some amenities like the tissue could be replaced with a better quality and nice smell. Excellent customer service from the staff. We really like the pool hours enjoyed swimming in the evenings nice and cool.
Hafa Adai 670Kay!
Thank you very much for taking the time to leave us feedback. It is always great to hear about an experience like yours. We pride ourselves here at Kanoa by having the friendliest staff on Saipan! I was very happy to hear you enjoyed our late night pool hours as well.
I will discuss your suggestion with our Housekeeping Manager regarding our amenities. We are always looking for ways to improve.
Thank you once again. Hope to see you soon.
Best Regards,
Glenn Policare
Director of Operations
Kanoa Resort Saipan
It was family trip - 5 adults and 1 baby. We were in a family room for 2 days.
I originally asked just 1 extra bed but Kanoa prepared 2 more extra bed.
That`s so good to us. The room size was large enough to be 6 person or maybe more in it. Most of things are good.
However, the air conditioner in resort was breakdown! It was terrible especially in Saipan. I would gave 2 or 3 star of rating to this resort because of that problem.
We complained it and immediately got the excellent response by the manager of the Kanoa resort. He is Mr. Glenn.
He fully understood our uncomfortable and adequately compensated.
I appreciate Mr. Glenn`s effort. Very good rating is your`s. Thanks a lot.
Hafa Adai from Kanoa Resort Jong-Ho O,
It was a pleasure to meet you and your family. I was also happy to help out when the A/C was down. Our maintenance department does an amazing job keeping our Resort clean and cool. From time to time however, every hotel encounters a challenge and i am glad you were happy with our response.
It was great to hear you enjoyed our spacious Family Room. I hope you get a chance to enjoy our BBQ dinner show next time you come.
We are all looking forward to seeing you and your family and I hope to meet you again soon.
Best Regards from the entire Kanoa Resort Family,
Glenn Policare
Director of Operations
Kanoa Resort Saipan
