I dined in on a Monday evening with family and friends. As I picked up one of the plates from underneath the food counter, I noticed that dry stains from food still remained on the plate. I placed the plate under direct light and scratched off residue. As I was mentioning the issue to the female server, she swiped the plate off my hands and walked away into the Kitchen. I simply thought that the service recovery was quite poor.

She did not mention one word nor did she acknowledge the concern that was addressed. Perhaps F&B leaders does a poor job at providing coaching and training at Coral Ocean resort. Is health & safety not a priority to anyone in the senior leadership role? Quality control and service must be taken seriously.

Should the resort provide role playing or service recovery training? Maybe someone in COP management can answer that question.

Awesome Beachside restaurant. One of the few places on the island that serves local fish. The garlic shrimp was amazing. Everything else was also very good. And the view is great. Perfect for sunset.

Great service and awesome atmosphere. Next to the beach, great view of the ocean. Oleai offer in door and out door seating. During this visit ordered Diced steak, 5 layer nachos and a few beers🍻

Five out of five stars. I love this place, the food, the sunsets are the best on the island, the prices are great. Don’t miss it!

The food was ok. The service was ok. They have a wide variety of drinks. The ocean is literally at your table which is a great experience. The lumpia was very greasy—the taste was not what I expected-bland. This is not a must stop for me.