Unreliable internet (constantly disconnecting & trying to reconnect, 10-20x/hr). BASIC hotel - hot water, private bathrooms, decent location. Had to get sheet replaced because it was clearly not clean. Asian style beds (plywood with padding).
They were more than accomadating on my room request upon checkin. They gave me a food voucher for any snacks or coffee that i wanted which was outstanding. Upon reading reviews i was sceptical at best about the hotel but its nice to see the negative reviews were wrong. Book this location if you want to be on guams party street!!
My family’s stay at Grand Plaza was great. We enjoyed our little getaway. The hotel’s location is very convenient with restaurants, cafes, stores and even the beach all within walking distance. The staff was very friendly and accommodating.
This hotel is not great - I stayed 1 night for a layover and am glad that was all. On the plus side, the staff were very friendly and helpful and went out of their way to assist booking a taxi and storing my extra bags. On the downside, the first room they gave me hadn’t been serviced from the previous guest. The second room was clean but the bed had only one sheet over the mattress and then nothing else other than a thin quilt - how many other guests had slept under the quilt with no sheet between 🫣. There is free WiFi but it drops out every few minutes so I gave up trying to call my husband or get any work done. Also, the restaurant has been closed since Covid and the pool is also currently closed due to typhoon damage. This isn’t made clear on their booking pages. Other than the staff, a bit of a disappointment all round.
This was my second stay at Grand Plaza.I love the place, people, location. Spacey, comfortable, affordable. Staff is extremely helpful and caring. Manager helped us find a rental car while there was none available. Kriss was so helpful and nice. Big thank you. I’ll be back.
