Tano Hotel in Guam offers a delightful stay with its cozy ambiance, attentive staff, and convenient location. The rooms are clean, comfortable, and well-equipped. The amenities provided enhance the overall experience, making it a great choice for travelers seeking relaxation and convenience."
It is a newly built hotel located near the beach and some restaurants. The rooms were clean and spacious with modern decorations. Staff were very kind and accommodating. I would like to commend Richelle from the front desk who went the extra mile by jotting down recommended tourist sites, many of which we really enjoyed. Overall very happy with our experience here and would definitely stay here again if we ever go back to Guam.
The receptionists all seem very young and inexperienced . This property charges $50 for early check in even when mostly unoccupied . We used the lobby restrooms to change clothes since our room was “not
ready”. The bathrooms were dirty with trash all over the floors .
Our room was small, some of the windows had no curtains. When we went to our assigned room,
the keys did not work. We had no hot water for showering , and only bath towels . No hand
towels or wash cloths . No tv except subscription channels . No plans to stay here again.
2 rating because room was clean. (Besides lobby bathrooms)
The hotel is hidden away behind some buildings, with the hotel sign not visible, making it difficult to find. The parking area is small, but always had sufficient parking for my car. The lobby is spacious and newly renovated, but the amenities noted on the website were not available during my stay (i.e. Café in the lobby and robes in the room).
The rooms were not equipped with coffee or tea, and for the first few days did not have cups for hot water to make tea after I purchased some. No washcloths were provided in the room, nor were the rooms as spacious as they look on the website.
I didn't not like it, but if I were visiting Guam for vacation travel again, I may or may not stay here. The jury is still out.
AWESOME NEWLY RENOVATED BOUTIQUE HOTEL IN TUMON!
Stayed at Hotel Tano for about a month, and the hotel was the perfect property for us while on remote work/vacation on Guam visiting family and friends over our kids summer break.
The hotel had just completed their renovation and conversion to a newly renovated boutique hotel. We loved the modern design and concept of the property and of the Premier Suite we had stayed in. We also loved the view of Tumon Bay and It’s sunset from our suite. The property is also centrally located on Tumon, where we made the daily walk to Fujita beach which was about a 5 minute walk and the main Tumon shopping strip which was about a 10 minute walk.
Staff were superb, as others mentioned on here. They welcomed us with the Hafa Adai spirit, they were attentive to our family’s needs during our stay, and at times a couple steps ahead in insuring we had a great stay. They sure made us feel like family. These individuals includes (Brandon, Robinson, Sam, Rey, Oz, Misty, Josh, Jay, Mark, Sheryl, and Jamie) A couple specific individuals that made our stay extra special, were Oz and Misty. Oz Lobby Host, consistently greeted us as we departed the hotel to kick-off our day and welcomed us back in the evening as we returned back to the hotel from our fun filled day. Oz would also check in on us to insure we were having a great stay. Misty our room attendant, was consistent in servicing our room, and would consistently check in to see if we needed any additional room amenities during our stay. It was refreshing to come back from our day to a clean room. My kids also loved the care that Misty had put towards their stuff animals.
Overall an AWESOME stay, and we are looking forward to staying again and will be recommending Hotel Tano to our stateside friends & family who are in search for a hotel on Guam.
