I had an exceptional stay and the room was great. I would like to extend a very special thanks to Aimie, one of the staff members, who made our experience even more enjoyable and stress-free. Her outstanding service truly enhanced our visit.
Hafa Adai aspeno209,
Thank you for taking the time to share your wonderful experience with us on TripAdvisor! We are thrilled to hear that you had an exceptional stay and found your renovated room great.
We are especially pleased to learn that Aimie made your visit even more enjoyable and stress-free. She is a valued member of our team, and it is fantastic to hear that her outstanding service enhanced your stay. We will be sure to pass along your kind words to her.
Your feedback is incredibly important to us, and we are delighted that we could contribute to a memorable visit. We look forward to welcoming you back for another great stay in the future.
Please don't hesitate to reach out to us at guestservices@wgguam.com if we may be of any future assistance.
Sincerely,
Valerie Carbullido
DOSM
I stayed here for nearly a week and thoroughly enjoyed my stay… The entire staff was so welcoming, professional, and friendly… The hotel is clean and the well maintained… I understand that there will be a restaurant soon… The pictures on the internet match exactly to what you see… A perfect short stay or business trip destination, close to the tourist area but not in the middle of it which makes it more of a natural environment/destination… Thank you Wyndham Garden Inn Guam!!
Hafa Adai 696terryk,
Thank you for choosing the Wyndham Garden Guam for your first visit to our beautiful island! We're delighted to hear you thoroughly enjoyed your stay with us.
It's wonderful to know our entire staff made you feel welcome and you found our hotel clean and well-maintained. We appreciate your kind words about our perfectly located hotel and the confirmation of the accuracy of our online photos.
We're excited about the planned restaurant (and bakery, too) as we look forward to further enhancing our guests' experience. We hope to welcome you back soon for another perfect stay, whether for business or leisure.
Kind regards,
Valerie Carbullido
DOSM
We had a comfortable stay staff was helpful and friendly it has all that we needed microwave, refridge dining table extra bed fits 3, bed was okay but they offered extra soft padding, we slept like a baby I have no complaints! The bathroom was nice the cylinder mirror is amazing you can see glowing blue in the inner mirror very nice
Dear Joe,
We greatly appreciate you taking the time to share your experience at Wyndham Garden Guam. It's wonderful to hear that your stay was comfortable and that you found our hotel a tranquil retreat to relax and unwind.
We are delighted to hear you received professional service from our manager, Annabelle. She consistently goes above and beyond to ensure our guests have a pleasant experience, and it's heartwarming to know she positively impacted your stay.
It's also great to know you enjoyed the amenities in your room, from the microwave and refrigerator to the dining table and extra bed. We're glad you received a restful night's sleep with the extra soft padding, which is available upon request for those who prefer a softer slumber. Your compliments on the bathroom, particularly our unique infinity mirror, are much appreciated. Our rooms were designed to surprise and delight our guests, and we are glad to hear we hit the mark.
Thank you for choosing Wyndham Garden Guam. We look forward to welcoming you back for another relaxing stay.
Sincerely,
Valerie Carbullido
DOSM
Staff were really kind and helpful, both during check-in and with helping me out when I’d left an item behind. They went above and beyond. The room was clean and had everything we could need. We enjoyed our stay and would definitely stay here again when next in Guam.
Dear E9868FSjamesb,
Thank you for your excellent review! We're delighted to hear you had a great stay and found our staff kind and helpful. It's our goal to provide exceptional service, and we're thrilled to know we succeeded in making your experience enjoyable.
We're glad our team was able to assist with the item you left behind and that your room met all your needs. It's always rewarding to hear that our efforts to ensure a clean and comfortable environment are appreciated.
We look forward to welcoming you back on your next visit to Guam. Feel free to contact us at any time at guestservices@wgguam.com if we may be of any assistance. Thank you for choosing the Wyndham Garden Guam!
Warmest regards,
Valerie Carbullido
DOSM
“The stay at Wyndham was made memorable by the friendly staff, who added a local touch to the overall experience. From check-in to check-out, their warm hospitality made me feel right at home. The hotel's atmosphere reflects the chill essence of Guam, giving a taste of the local vibe.
Will definitely return. Special thanks to both Aimie and Memoreen for making the stay extra comfortable. “
