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JoAnn R

NOTHING LIKE THE ONLINE PHOTOS!

1.0 of 5 bubblesReviewed 27 Jun 2024
This place looks NOTHING like the photos. It's located at the back of a strip mall parking lot with a view of Lowe's parking lot (no grass, landscaping torn up, dumpsters all over the back from renovation work). My room was nasty (mildew in bathtub, grungy tile, stained carpet, broken fixtures, and even upside down "fire" alarm). And it's not "conveniently located" just off the Interstate but rather miles of winding through town to find it.
Date of stay: June 2024
Room Tip: Find someplace else that's at least clean
Trip type: Travelled solo
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian Davis, General Manager at Wingate by Wyndham Vienna Parkersburg, responded to this review
Responded 28 Jun 2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We're thankful for your feedback and will take action to improve.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Traveller rating
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All reviews front desk pool and hot tub third floor great place to stay pool area staff was friendly very nice stay room was clean would stay again parkersburg rates
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7 - 12 of 858 reviews
Reviewed 17 May 2024

Would gladly stay again. Great area of town, Felt very safe. Very Clean Great breakfast. Pool was clean as was exercise room.

Date of stay: May 2024
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Review collected in partnership with this hotel
Thank michelleamtal1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2024

Would definitely stay again. Minor updates needed however staff was aware and work was in progress. Outstanding staff.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Happyhiker659
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian Davis, General Manager at Wingate by Wyndham Vienna Parkersburg, responded to this reviewResponded 11 May 2024

Thank you for the review, we are happy to hear that you enjoyed your stay while you were here and we look forward to seeing you again once we get thorugh our remodel!

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Reviewed 9 March 2024

I was overall pleased with the stay and the hotel itself. I give it a four only because the pool and hot tub were not in the best condition and our bathroom shower could have been a little cleaner, but again, these things happen and our stay was nice.

Date of stay: March 2024
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tina202403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian Davis, General Manager at Wingate by Wyndham Vienna Parkersburg, responded to this reviewResponded 11 May 2024

Thank you for the review we appreciate you choosing to stay with us and we hope to address our room issues with the remodel that we have started. We hope to see you again to wow you with our new look.

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Reviewed 7 March 2024

The bathroom was very dirty, black mildew all around the bathtub caulking; yellow stain on bathtub; There was makeup on one of the bed pillows. The breakfast was really not edible-I think it was omelettes but they were brown. UNFRIENDLY staff, did not seem too concerned about toddlers running down the halls screaming until 1am,

Date of stay: March 2024
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank maggied0herty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian Davis, General Manager at Wingate by Wyndham Vienna Parkersburg, responded to this reviewResponded 12 March 2024

We're sorry to hear that your room wasn't cleaned to your satisfaction. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short in this area. We will review our cleaning procedures and take steps to ensure that our rooms meet the highest standards. Your feedback is extremely valuable to us and will assist us in improving our cleaning services. As for noise complaints we do take them seriously when they are happening and we are always more than happy to address any patrons that are negatively impacting your stay, its just unfortunate that in this case we weren't made aware of this issue until the following day. We do have a complimentary breakfast with many options besides our eggs/cheddar omelettes and those are baked in an over which would account for the browning that occurs when you cook those foods. We appreciate you letting us know about your stay and hope that sometime in the future you will give us the opportunity to better serve you again in the future.

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Reviewed 9 February 2024

Stayed local and was given great service and a clean room, we were not far from shopping or dining. We extended our stay with no issues and were able to have a late check out with no hassle. I recommend this location! They were clean, courteous and a priced very budget friendly!

Date of stay: February 2024
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Review collected in partnership with this hotel
Thank tscott602707
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian Davis, General Manager at Wingate by Wyndham Vienna Parkersburg, responded to this reviewResponded 11 May 2024

We're always happy to know that we were able to provide another guest with a great stay and we hope to see you again.

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