I haven't been to this hotel in probably 10 years. It use to be nice, im unsure how it got a 4 rating for a 3 star hotel. The elevator was broken we have to climb up 5 flights of stairs, i had two kids, the shower curtain had black mold, the toilet paper holder was broken, the toilet was broken. The sheets did appear clean, but i felt like some of these things were ignored, and i'm not sure how long the elevator was broken, but had i known it was before i booked i would have stayed elsewhere. I had bags where i had been in town for several days, so we had a lot of bags.

I feel like this hotel needs super cleaned, remodeled, so new non moldy calk in the bathroom.

The bed was comfortable, and the Staff were so nice and helpful. The two redeeming things. The breakfast staff was really nice and the front desk on check in and check out. I can't say enough good things about the staff. honestly.

I dont really think this room was worth 119.00. almost 135 with tax, if i were on vacation theres no way i would pay this rate for the quality, but i was visiting family and honestly there arent a lot of good options for hotels in charleston at all. I was told my room was also an upgrade from the king size that was booked i didnt book this room for myself.
This use to be a really nice hotel, it looks nice on the outside still but very disappointing.

Booked, prepaid, and prechecked in a room for myself, elderly father, and teenage son. Arrived at 11:30 pm and they had sold our room. No offer made to stay at associated hotels. Had to continue the drive to our destination 1.5 hours away and book a more expensive room at another hotel. Attitude was along the lines of , ‘oh well.’ Of course I would have been charged if I had not arrived. Greedy is the only word that comes to mind.

After a 10 hour car ride we arrived to the hotel with our soccer team and out of 15 reservations, 7 were canceled without a prior notification event though we did online check in.
Do to an error on their system, they overbooked 17 rooms. They send us to a hotel 65 miles away. “There is nothing else that we could do about it; sorry”

After we, the families that were lucky to stay at the hotel, finally did the check in we were informed that the machine for the door keys/cards wasn’t working. NO KEYS!
So, today after 2 nights every time we need to go in the room we need to ask someone from maintenance to open the door with a hook🤪.

Good Things:
Great Location
Comfortable and clean Beds
Nice staff
The bedroom is fine. Little dirty but comfortable 😕

The elevator is disgusting, The laundry room… no one has clean it in months, ice maker doesn’t work, pool is closed. Lobby is sad. Looks so dated, and needs TLC.

Many more hotels around the area that you should try before booking this hotel one. Because of the soccer tournament all of them where booked, if not we would have move to another right away.