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Stopped here heading home from NJ. Pleasantly upgraded to a suite. Room was very clean (I always wipe down everything with a Lysol wipe) no dirt on my cloth! Bed was very comfy and the shower was awesome, great water pressure. Breakfast was good. Only negatives, there was no place to hang our towels, toiletry bags in the bathroom and the dog in the room beneath us barking. I wish hotels would confine pets to the first floor. I mentioned the lack of hooks to the clerk at the desk and he probably is having them installed as I type this review, he was on it.
Date of stay: January 2024
Trip type: Travelled as a couple
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All reviews front desk housekeeping staff hotel is located comfortable beds clean hotel stayed one night recommend this hotel would stay here again charleston titanium lisa highway wv accommodations
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The person who checked us in was very friendly. The rooms were clean and comfortable. Excellent breakfast selection. I was concerned about train noise as it is close to tracks but I didn't hear any train noise.
Room tip: There is a middle school across the street so if school is in session just leave via the street behind the hotel during pickup and dropoff.
Date of stay: August 2023
Trip type: Travelled with family
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Ask Loni J about Fairfield Inn & Suites Charleston
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Clean, modern, comfortable rooms. Pet friendly, two doggy stations with bags. Multiple outlets to charge phone and medical devices. Healthy hot breakfast (turkey sausage and spinach quiche, scrambled eggs and bacon, oatmeal with lots of toppings, bagels but no sweets). Highly recommend.
Room tip: Streets a bit awkward to exit and enter I-64, but GPS made it easy to navigate
Date of stay: July 2023
Trip type: Travelled as a couple
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Ask Barbara T about Fairfield Inn & Suites Charleston
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We travel quite frequently and this is one of the nicest places we stayed ….a bit off the beaten path, but upon arrival we were greeted warmly by Lisa. She went the extra mile gave us a corner room as my Service Dog would have alerted in the original room by the elevator. Hotel and grounds were clean and well maintained, gym was sparkling. Breakfast was standard fare, but good…will be back again!
Date of stay: July 2023
Trip type: Travelled as a couple
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Nice new hotel. The rooms are huge! Bathroom was very large. Nice attention to detail and decor. Property was clean inside and out. Convenient on/off to the interstate. Would stay here again if in the area.
Date of stay: June 2023
Trip type: Travelled as a couple
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We recently stayed at this hotel twice during a long road trip. The front desk clerks we met were all so caring and wonderful to us.
The housekeeping team members each said hello as we passed and asked if they could help us.
The breakfast host was helpful and everything was well-stocked on their busy holiday mornings.
I would recommend them to anyone staying in Charleston!
Room tip: There is ample parking all around the hotel. It’s a little weird getting off the freeway to navigate to the hotel, but worth the extra turn.
Date of stay: December 2022
Trip type: Travelled with family
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Melissa Stricker, General Manager at Fairfield Inn & Suites Charleston, responded to this reviewResponded 18 January 2023
Dear LadyBloggah,
Thank you! We take pride in our customer's feedback and are thrilled you enjoyed your stay. Please come back and see us again!
Melissa Stricker General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC