Nice new hotel. The rooms are huge! Bathroom was very large. Nice attention to detail and decor. Property was clean inside and out.
Convenient on/off to the interstate. Would stay here again if in the area.
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lindakerr8
Las Vegas, NevadaWonderful and Lisa Front Desk is an Angel
Review of Fairfield Inn & Suites Charleston
Reviewed 1 Aug 2023
We travel quite frequently and this is one of the nicest places we stayed ….a bit off the beaten path, but upon arrival we were greeted warmly by Lisa. She went the extra mile gave us a corner room as my Service Dog would have alerted in the original room by the elevator. Hotel and grounds were clean and well maintained, gym was sparkling. Breakfast was standard fare, but good…will be back again!
Date of stay: July 2023Trip type: Travelled as a couple
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Reviews (80)
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All reviews front desk housekeeping staff hotel is located comfortable beds clean hotel stayed one night recommend this hotel would stay here again charleston titanium lisa highway wv accommodations
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8 - 13 of 80 reviews
X7035FYkate
Tunkhannock, Pennsylvania
232108
Date of stay: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marika R
Saratoga Springs, Utah
66
via mobile
What a lovely, clean hotel with kind staff.
We recently stayed at this hotel twice during a long road trip. The front desk clerks we met were all so caring and wonderful to us.
The housekeeping team members each said hello as we passed and asked if they could help us.
The breakfast host was helpful and everything was well-stocked on their busy holiday mornings.
I would recommend them to anyone staying in Charleston!
Room tip: There is ample parking all around the hotel. It’s a little weird getting off the freeway to navigate to the hotel, but worth the extra turn.
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Stricker, General Manager at Fairfield Inn & Suites Charleston, responded to this reviewResponded 18 January 2023
Dear LadyBloggah,
Thank you! We take pride in our customer's feedback and are thrilled you enjoyed your stay. Please come back and see us again!
Melissa Stricker
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Didiyoso
United States
31
My son recently moved to WV, so this was my first time in Charleston. I came here to surprise my him for his birthday, and wanted a place close by.
Fairfield Inn was very clean, and I would like to add that Lisa, a front desk clerk, was very welcoming and gave us awesome restaurant recommendations.
Do make sure to bring earplugs if you're sensitive to train track noise.
We also had an unforeseen circumstance which led us to leave one day earlier, and they were very understanding and accommodating.
Will def. stay here again whenever we're in town!
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Stricker, General Manager at Fairfield Inn & Suites Charleston, responded to this reviewResponded 18 January 2023
Dear Didiyoso,
Thank you for your review. We are so glad that your stay was a great one and that we were able to assist you during your surprise birthday visit! I will be sure to pass along your kind words to Lisa, I know she will be thrilled,
Safe Travels!
Melissa Stricker
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lee-Donna-A
Charlotte, North Carolina
51
Last minute trip to Charleston due to a family member's medical condition. Never stayed at this Marriott location before. I have stayed at other Marriott's in downtown Charleston in the past. Lisa at the front desk was super. I found the location to be clean, quiet and convenient to the Interstate.
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Stricker, General Manager at Fairfield Inn & Suites Charleston, responded to this reviewResponded 20 August 2022
Dear Lee-Donna-A,
Thank you for your review! I am excited to let Lisa and the rest of the team know about your experience. Thanks again and safe travels!
Melissa Stricker
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MSQ00
308
In town for a youth soccer tournament. I really enjoyed this hotel. I arrived early in the morning and my room was ready. The hotel was pretty much full. The front desk was amazing and helpful. I am not sure if this a new hotel or remodeled but the rooms were very spacious. They had great breakfast options as well as long as you got there early. I would stay here again if in the area.
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Stricker, General Manager at Fairfield Inn & Suites Charleston, responded to this reviewResponded 8 August 2022
Dear MSQ00,
Thank you for your review and your kind words regarding your recent stay with us. We love having our youth sports teams in the Charleston area and at our hotel. We hope to see you again!
Melissa Stricker
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC