There is no breakfast no coffee no clean towels no clean room but it was full of stink and dog piss. I was hurt on a metal bar that the employees made light of and how the owner wouldn’t do anything because he doesn’t care. Refrigerator was noisy couldn’t sleep with it on. Didn’t get anything for my money had to have keycard programmed everyday on a three day stay if been better off to sleep in my car
Dear Guest,
I'm sorry to learn that you are totally dissatisfied with your recent stay. The matters you have brought to our attention will be investigated and appropriate actions taken. Please feel free to contact us if we can ever be of assistance during your next visit.
Sincerely,
Hotel Manager
I have stayed at the Parkersburg location multiple times and have never been disappointed by their cleanliness and professional behavior. Other locations under the Travelodge brand have left me feeling unwanted due to their disregard for thorough cleanliness, but the Parkersburg location sets a new, refreshing standard! I recommend taking advantage of their uncommonly low rates when you need a place to stay in Parkersburg, for a good clean sleep and a break for your wallet as well! We can keep rare gems like this in business if we support them!
Dear Guest,
Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you.
Sincerely,
Hotel Manager
Our room was dirty, the bath filthy, the toilet didn't work, there was no internet service.
We asked for our money back but was told this was not possible. We were not offered any alternative. We left.
For the rating i would give it a zero, but this system requires at least one star.
Dear Guest,
Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.
Sincerely,
Hotel Manager.
To start the employees was very rude !!! The room was very dirty!! The room was being held together with yellow tape, the remote was broke and taped up with yellow tape the curtains were held back with yellow tape.no trash can in the room blue paint all over the floor.
Hello Pat,
It is disappointing to note that your stay was not satisfactory.
We regret the inconvenience due to several issues and bad guest service.
Our team will check where we went wrong and will take corrective actions for maximum betterment. Kindly note and give another chance to offer you a nice stay.
We shall appreciate your kind understanding.
Sincerely,
Hotel Manager.
Not recommend. I expected more seeing how it’s a Wyndham property . There prostitution and I’m pretty there was biker gang staying there as well. The lady in the room next to me. Had a biker vest on. Just felt uncomfortable there. I slept with my hand on my gun all night.
Dear Guest,
I am distressed to see your comments. My apologies.
We never want our guests to go back with an unpleasant experience.
The entire points will be investigated and necessary actions will be taken.
We are taking ample steps to ensure the comfort of our guests.
You can be sure about a fine stay with us. Please visit us again.
Sincerely,
Hotel Manager
