The hotel was an interesting historic place to stay once in a life time. The room was comfortable, and our pup enjoyed his treats that were in a box next to a bowl. Although, they should have included bottled water. The staff was friendly, although no one told us breakfast was included. The woman who checked us in was new to the area and could not answer any of our questions. We returned to the desk later to ask someone else. I would not visit again. Once you visit the island and city for a few days, there is not much else to do there. Warning: do not order the WV basket either...you could easily find the chocolates in town, but the pepperoni rolls were the worst that we had ever tasted! They were all dry bread and maybe a hint of a tiny piece of pepperoni. Also, there are a ton of hidden fees that you will not know about until you check out. The taxes and fees will increase your stay by so much more than I have ever seen at a hotel. We knew about the dog fee of $65...which is more than some nicer hotels, but the other fees and taxes are crazy. For only two nights, we paid close to $100 in taxes, host fees, occupancy fees, Parkersburg taxes, city taxes, and credit card fees! That amount does not include the pet fee either. So if you think you are getting away for a decent price at booking, please think again. NO ONE tells you about these fees so I thought I should. There are much better places to visit for more than $525 for two nights!

UPDATE: after two months of trying to get a refund for the giftcard that was never sent out by the hotel I had the manager Sherry Stevens hang up on me while i was explaing how many times I have had to call them and still not receive a refund. Sherry Stevens has no business being a manager! She hung up without addressing the fact that they sent my refund via usps and it’s now lost. Never have I dealt with more incompetent useless customer service representatives. I went online and ordered my brother a gift card for the hotel for his birthday it was scheduled to arrive a couple days before his birthday, that day came and went no gift card after a couple days I called to inquire and was assured it went out in the mail. Another week goes by I call talk to the manager Jane Vanfossen she tells me oh the online sales are down and she would insure it was sent out first thing that day and apologized for the inconvenience. 3 weeks go by still no card! I call and they still had not sent it! I ripped into them for their incompetence and let them know I no longer wanted anything to do with them. This place needs to make some serious changes to their management!