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LovetoWalk51
Bowling Green, Ohio

Disappointing Overnight!

2.0 of 5 bubblesReviewed 19 Oct 2024via mobile
My daughter and arrived late and left early morning. I hate to complain about any hotel. I have stayed at this hotel chain before and have been satisfied. This time our room’s laminate flooring appeared dirty. As I lay in bed, the room smelled of urine. I should have asked for a different room, but we’d unpacked some and it was after midnight.
Date of stay: October 2024
Trip type: Travelled with family
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5 - 10 of 735 reviews
Reviewed 14 October 2024 via mobile

Read my previous reviews about this hotel and you can tell I have enjoyed staying here and have done so multiple times. This stop was likely our last .

Check in we are told we have a pet room which we did not request. The front desk person (who was very nice and helpful during our stay) changed our room.... great. Get to our room with a lot of luggage (on our way to a wedding), not cleaned, unmade bed, dirty towels everywhere. Back to the desk, new room. Get to room, same thing, a mess. The clerk moved us to a suite, which was nice, but now our adult son who is traveling with us has to sleep on a sofa pull out. Sheets already on pull out has what looks like dog hair and sheet on king bed had stains. Clerk changes each for us while we went to dinner.

Breakfast was good as it usually is here.

I appreciate the work by the front desk during the ordeal, but we will be moving on from this hotel.

Date of stay: October 2024
Trip type: Travelled with family
Thank winger999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2024

This place is a dump. Stayed the night with our family after driving 8 hours. Dirty pool, rooms filthy, even the breakfast was horrible. We couldn’t take a bath or shower, bath was dirty. We itched all night. Room smelled like cigarette smoke too. Flies everywhere in the breakfast area, even inside the bread and bagle box. The area is also very sketch, did not feel safe. Please don’t book here.

Room tip: Don’t book here!!!
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Charlene S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2024

Room*320* The staff is the best I have ever seen EVER in any of the hotels I have ever stayed in while traveling. The wonderful lady that checked us in was very very pleasant. The room was super clean and very comfortable to be in. When we went to Breakfast. A older lady in a wheelchair was cold and the morning desk lady brought her a blanket. Very satisfied .

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wendy R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2024 via mobile

A regular stop over for us on our way to North Carolina and family. We are usually pretty tired by the time we get to the hotel and it's nice to know everything will be ready for a good night's sleep.

Every employee we have come in contact with over our multiple visits has been great, especially the front desk.

Our rooms have been clean and comfortable.

Breakfast has a good amount of choices and the attendant keeps the food coming!

Our best review is continuing to stay here, and we will be back at the end of September on our way to a wedding.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank winger999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2024 via mobile

We were pleased to find this property on TripAdvisor as the number one property in the area. Bit of a come down when we checked in.

The staff here were all working their tails off and every interaction we had was very professional. Breakfast was well stocked and tended to and the host was friendly! Both guest services representatives were friendly.

This property just needs investment. Examples include the carpet needs replaced in the halls, a long-running stain escorted us to our our room where the faceplate on the doorframe was missing so that every time we pulled our door open it screeched, the pull out bed was stained and we needed to get the linens from the desk, and the closet in the bedroom wouldn’t close. The room probably needed to be out of order because I’m not 100% it was safe with the door issue.

Date of stay: May 2024
Trip type: Travelled with family
Thank MrsEmm307
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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