Read my previous reviews about this hotel and you can tell I have enjoyed staying here and have done so multiple times. This stop was likely our last .
Check in we are told we have a pet room which we did not request. The front desk person (who was very nice and helpful during our stay) changed our room.... great. Get to our room with a lot of luggage (on our way to a wedding), not cleaned, unmade bed, dirty towels everywhere. Back to the desk, new room. Get to room, same thing, a mess. The clerk moved us to a suite, which was nice, but now our adult son who is traveling with us has to sleep on a sofa pull out. Sheets already on pull out has what looks like dog hair and sheet on king bed had stains. Clerk changes each for us while we went to dinner.
Breakfast was good as it usually is here.
I appreciate the work by the front desk during the ordeal, but we will be moving on from this hotel.