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Phillip Ragonesi

The best experience ever.

5.0 of 5 bubblesReviewed 26 Jul 2024
Room*320* The staff is the best I have ever seen EVER in any of the hotels I have ever stayed in while traveling. The wonderful lady that checked us in was very very pleasant. The room was super clean and very comfortable to be in. When we went to Breakfast. A older lady in a wheelchair was cold and the morning desk lady brought her a blanket. Very satisfied .
Date of stay: July 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (734)
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7 - 12 of 734 reviews
Reviewed 21 June 2024 via mobile

A regular stop over for us on our way to North Carolina and family. We are usually pretty tired by the time we get to the hotel and it's nice to know everything will be ready for a good night's sleep.

Every employee we have come in contact with over our multiple visits has been great, especially the front desk.

Our rooms have been clean and comfortable.

Breakfast has a good amount of choices and the attendant keeps the food coming!

Our best review is continuing to stay here, and we will be back at the end of September on our way to a wedding.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank winger999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2024 via mobile

We were pleased to find this property on TripAdvisor as the number one property in the area. Bit of a come down when we checked in.

The staff here were all working their tails off and every interaction we had was very professional. Breakfast was well stocked and tended to and the host was friendly! Both guest services representatives were friendly.

This property just needs investment. Examples include the carpet needs replaced in the halls, a long-running stain escorted us to our our room where the faceplate on the doorframe was missing so that every time we pulled our door open it screeched, the pull out bed was stained and we needed to get the linens from the desk, and the closet in the bedroom wouldn’t close. The room probably needed to be out of order because I’m not 100% it was safe with the door issue.

Date of stay: May 2024
Trip type: Travelled with family
Thank MrsEmm307
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2024

We stayed at this location for the State Tennis Championship. We opted for this location because the location was close to where we would be playing and photos and reviews appeared to be decent. Upon arrival we quickly discovered the photos were deceiving. Very outdated and needs completely renovated. Half of the time the tv did not work and the room was not cleaned to my standard. Layers of dust on the headboards, smell of mold, and the dresser was falling apart. Walking down the hallways some of the doors looked as if they may had been punched at some point. I had a toddler with me so upon leaving I made sure to check the drawers to make sure he had not put any of his toys inside. One drawer contained black gloves, a plastic baggie and zip ties . The next drawer had a pile of dirty clothes. I did let the person at the front desk know that housekeeping may want to make sure they are checking all drawers and cabinets and advised them what I found. The staff at this location were extremely kind during our stay. However I will not stay here again due to how the poorly the rooms are maintained.

Room tip: Do not be fooled by the photos
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Desiree E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2024

The staff was extremely helpful, friendly, and kind. Their breakfast offerings were top notch. Room was spacious and comfortable. Plenty of amenities. Best hotel stay I’ve ever experienced. Worth the price.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 810raymond1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

the hot tub is gone. pool was cold. the floor tile in the bathroom were loose and moved when you walked on them. exhaust fan was really noisy. alarm clock was'nt working .mattress needs replaced. barking dogs. breakfast was'nt very good waffle maker was sticking and you had to use a fork to get your waffle out in small pieces

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank mike g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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