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MrsEmm307

Passable, needs serious updates.

3.0 of 5 bubblesReviewed 28 May 2024via mobile
We were pleased to find this property on TripAdvisor as the number one property in the area. Bit of a come down when we checked in.

The staff here were all working their tails off and every interaction we had was very professional. Breakfast was well stocked and tended to and the host was friendly! Both guest services representatives were friendly.

This property just needs investment. Examples include the carpet needs replaced in the halls, a long-running stain escorted us to our our room where the faceplate on the doorframe was missing so that every time we pulled our door open it screeched, the pull out bed was stained and we needed to get the linens from the desk, and the closet in the bedroom wouldn’t close. The room probably needed to be out of order because I’m not 100% it was safe with the door issue.
Date of stay: May 2024
Trip type: Travelled with family
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Reviewed 12 May 2024

We stayed at this location for the State Tennis Championship. We opted for this location because the location was close to where we would be playing and photos and reviews appeared to be decent. Upon arrival we quickly discovered the photos were deceiving. Very outdated and needs completely renovated. Half of the time the tv did not work and the room was not cleaned to my standard. Layers of dust on the headboards, smell of mold, and the dresser was falling apart. Walking down the hallways some of the doors looked as if they may had been punched at some point. I had a toddler with me so upon leaving I made sure to check the drawers to make sure he had not put any of his toys inside. One drawer contained black gloves, a plastic baggie and zip ties . The next drawer had a pile of dirty clothes. I did let the person at the front desk know that housekeeping may want to make sure they are checking all drawers and cabinets and advised them what I found. The staff at this location were extremely kind during our stay. However I will not stay here again due to how the poorly the rooms are maintained.

Room tip: Do not be fooled by the photos
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Desiree E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2024

The staff was extremely helpful, friendly, and kind. Their breakfast offerings were top notch. Room was spacious and comfortable. Plenty of amenities. Best hotel stay I’ve ever experienced. Worth the price.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 810raymond1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

the hot tub is gone. pool was cold. the floor tile in the bathroom were loose and moved when you walked on them. exhaust fan was really noisy. alarm clock was'nt working .mattress needs replaced. barking dogs. breakfast was'nt very good waffle maker was sticking and you had to use a fork to get your waffle out in small pieces

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank mike g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2024

My stay here has been fantastic. I been here so long I’ve met every staff member. The staff here is top notch from Debbie in house keeping to the young lady working front desk, kitchen staff. 5 star ⭐️

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SexyMF4U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2024

Very nice check in.
Small pillows. Noisy, noisy,noisy! We had zero sleep! Guests in hallway at 1am loudly talking on phone. Walls are thin.
The bridge on the highway above it was a noise trap for the whole hotel. It was unbelievable. We left at 5 :am in the dark and fog because we were so frustrated.
Area was dark and it was hard to find the road into the hotel.

Room tip: If you want to sleep… go somewhere else.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank WITOY18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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