Woke up to roaches in room. My husband and I immediately packed up and went to the front desk to check out w/ refund. The helpful young man at the front desk tried to be helpful as he could unfortunately he was unable to refund without GM approval.
Finally able to speak with Manger Denish the manager he disregarded us good how was spending time with his family and this was inconvient for him. We would need to wait until morning to get an official refund when he came in. This is so Unprofessional! I will now be sharing video and review publicly!