We were traveling to see family who has medical issues, so we got to the hotel dropped our stuff and immediately left. Later that night we returned and were beginning taking showers, well we didn’t have enough towels when we told them how many people there were when the reservation was made. Before we made the call to ask for more towels I noticed there was a half smoked cigarette and trash on the floor so we informed the front desk when we called, we asked them to bring more towels and come clean it up. After the phone was hung up they called back and asked us WHY WE ARE JUST NOTICING THAT THE ROOM WAS DIRTY. It does not matter why, the room shouldn’t have been dirty. Then she calls back again and proceeds to say that WE WILL HAVE TO COME GET OUR OWN TOWELS bc she is the only one there. Low and behold when my daughter goes down there is more than her working. Needless to say awful rooms, awful service. VERY RUDE employees, not worth ANY amount of money.