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“Would recommend.”
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Williamsburg, Virginia

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
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Noodle411
Coxsackie, New York
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Would recommend.”
Reviewed 3 September 2015 for a stay in August 2015
1
person found this review helpful

Service -- Although I was surprised to find a line while checking in at 10pm, the process was relatively painless. Everyone was friendly and accommodating.

The property -- The property itself was quite nice. The condo was very clean, all the appliances worked fine. The coffee was great! If you needed more coffee, the front desk was more than happy to provide. Hot water (for showers) tended to be more available during off-peak hours when the rest of the guests where out and about. But the weather was hot enough that we were not too bothered by the cold showers. Quiet time starts at 11pm, but upon our arrival to the condo (after 11pm), the neighbor in the lock-off unit next to us had the TV on loud. I think he realized that he now had neighbors once he heard our own commotions and he did turn it down eventually.

About the location & amenities -- It had the feel of a gated community. You use your key card to get the gate to open at the drive-through. We found that night time can be challenging to read the signs that showed the building numbers. But during the day, we had no problems finding our building. Most of the buildings had signs which directed you to the right unit; unfortunately, the sign to our unit must have fallen off or something. It was a little annoying. We were lucky that a "neighbor" saw us looking lost and directed us in the right direction. The place seems to be very family-oriented as there was a specific building for a cinema and another building for activities (indoor pool, outdoor pool, hot tub, gym, DVD rental, and other activities for kids).

I liked best: The cleanliness of the place, all appliances working, adjustable thermostat. Close to great restaurants and activities.

I liked least: The availability of hot water for showers could have been better; the availability of parking was sometimes a bit of a bear; signage could be improved; "field" staff (those that ride around in golf carts, fixing things, or doing housekeeping) could be friendlier. Invitations to timeshare presentations -- I would recommend avoiding at all costs, regardless of what gifts they offer.

Overall, I can recommend this vacation rental to a friend.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The cleanliness of the place, all appliances working, adjustable thermostat. Close to great restaurants and activities.
Liked least: The availability of hot water for showers and parking; signage could be improved; "field" staff could be friendlier
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patfitz51...
Oakland, New Jersey
1 review
“Amazing Stay”
Reviewed 30 June 2015 for a stay in June 2015

Incredibly friendly staff that were exceptionally helpful,and the rooms were amazing with all the amenities and flow of the rooms. the location was perfect for everything close to Williamsburg and the local highways to get to other places. plenty to do with the pools and game room and activities as well best place to stay in Williamsburg especially if you don;t want to dine out all the time

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the size of the rooms and lcoation to williamsburg
Liked least: no clear way to dispose of garbage
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe D
Enterprise, NV.
Level 5 Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“too much pressure to attend sales seminar!”
Reviewed 21 June 2015 for a stay in June 2015

Upon checking in, I requested an upgrade but was told none were available. No problem as I only wanted a 2 bdrm unit so that we could get a full kitchen with an oven (not a microwave).
I was asked what floor we wanted (1,2, or 3). I requested 1st floor unit and got it. No problems so far. I told the night clerk Devin that we were only using the exchange as a room and our activity schedule was full as we would be attending a 3 day bluegrass festival at Rockahock and not to bother us with free offers for a time share sales seminar.
Upon arriving at the room, we had a voice mail waiting for us inviting us to a breakfast.
We ignored the voice mail only to receive another one the next day. We ignored that only to have sign posted on our door the next day.
I guess they finally gave up as there was no communication the 3rd day. As both a multi-week and points owner I get frustrated with Wyndham resorts in the Williamsburg area as this has happened before at other resorts in the Williamsburg area. When I come here, I expect privacy and not to be bothered with sales pitches

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mickeynut...
Inver Grove Hts, MN
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“It was nice but....”
Reviewed 17 June 2015 for a stay in June 2015

Traveled with spouse and one teenaged son. It was nice to have more space. Walking up 32 steps (3 flights of stairs) with luggage and after a lots of walking was an extra challenge but we wanted a top floor to cut down on noise. Having lots of space and a kitchen and washer and dryer was VERY nice during the middle of a long trip. We got eggs, bread, peanut butter,watter and beer from the nearby KMart. TIP - Despite what they tell you---you do NOT need to go to the "Welcome/Time Share sales people" to get a paper parking pass after you check in. You use your room key to enter the secured parking area anyway! The biggest annoyance about the place was the very slow intermittent wi-fi (which they say they are improving soon) and that you have to run the water for a VERY LONG time in order for it to get hot--LITTERALLY 5 minutes--which is really l o n g when you are staying there waiting for it to warm up. It is due to their "tank-less" water hearting system. THEN after that long wait the water would only stay warm for 3 minutes and would suddently go cold with no warnning so you better shampoo and rinse your hair FAST. We did call maintenance about this problem and it did seem to kinda get fixed---the water would still take very long to heat up but at least it would stay warm longer than a few minutes after they "re-set" it.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: having lots of space was good
Liked least: poor internet and hot water issues were not good
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S
Annandale, Virginia, United States
Level 6 Contributor
250 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Stay away until housekeeping gets a serious overhaul”
Reviewed 31 December 2014 for a stay in December 2014
1
person found this review helpful

Checking in on Christmas Eve, we were offered a unit with a sticky dining area table top and a lot of stuff that looked like paint chips on the carpet. When we balked, we were shown other units in similar shape, including one with a brown ring in the bathtub and one with ants in the bathroom. They smelled musty, too. That night we reluctantly stayed in the SIXTH one, the least bad, because it was getting late and we were tired. The following day we moved to yet another unit, still not sparkling but at least not gross. What was most disturbing is that management didn't seem to think there was really a problem -- I think they were just trying to appease a couple of finicky guests, as they saw it. They gave us a couple of coupons god for a nice discount at any of several nearby resetaurants. In the restaurant we chose for lunch the next day, the waitress cheerfully informed us, "Oh, we see a lot of these coupons. We must have had 30 just at yesterday's dinner."

Worst of all, the Wyndham corporate Customer Relations person I got on the phone on the 26th, as we were trying to get switched to a different resort, just poured gasoline on the fire. He told me the resort could not do any more for us when the manager, whom he had on the other line, was offering those dinner tickets. (She told me this a few hours later, when I followed up in person.) He apparently had also not told her that meal tickets were one of the forms of compensation I had indicated I might accept.

I will credit the resort staff, especially the front desk people and one security guy who escorted us to rooms, with being helpful and considerate. The one manager I eventually connected with seemed genuinely interested in being helpful, but surprisingly limited in what she could offer. (No upgrade, for example.)

Oh, and the renovated units, the allegedly improved ones, had some color schemes that seem to have been picked out by Stevie Wonder. Drab, dreary stained carpets "enlivened" by multicolor drapes that looked like they might have come from Mardi Gras -- after the serious drinking had been going on for a while. Ugh.

The hot water in the shower takes quite a while to get hot. They explain that this is not a malfunction, but a feature -- something about being "green." I don't understand how it is eco-friendly to keep having to run and drain water for several minutes without using it.

In short, the amenities sound attractive in prospect, but you couldn't pay me to stay here again. This place really needs someone like the late Leona Helmsley to teach them what "clean and attractive" means in the hospitality business.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: poor housekeeping
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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