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Review Highlights
Heading North 40th Wedding Anniversary

Had to stop here, wife has a sweet tooth and I guess so do I as I chose the boxes to... read more

Reviewed 19 September 2022
MarkE20
,
Whitianga, New Zealand
via mobile
Expensive but delicious

The chocolates here are amazing, they are expensive but you get what you pay for. Due to covid... read more

Reviewed 26 February 2022
angelC3476SL
,
Auckland, New Zealand
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Reviewed 24 May 2017

On the way out of town I couldn't resist stopping and introducing the group to the best chocolate in New Zealand. I have photos of them with looks on their faces like cats that have got the cream. Coffee and hot chocolates with goodies from the cafe and then pressies to take home for ourselves. Don't miss it.

Date of experience: April 2017
Thank AnneDickson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChocolateNut1, Owner at Makana Confections, responded to this reviewResponded 26 May 2017

Thank you so much for your kind compliments. Everyone at Makana appreciates your remarks. The entire team has worked very hard to make it the best and your positive feedback is very welcome.

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Reviewed 8 May 2017 via mobile

The chocolates, desserts and pastries are delightful and it is unique experience when you can see them being made right in front of you but I have to agree with some of the comments regarding the staff. We were bombarded with tasting trays upon stepping foot in the shop. No greeting just "Here! put this in your mouth!" It's a little like when you go into a clothing store and there's a attendant there just to say "hello, how are you?" - it's not genuine; it's an unnatural and often awkward approach. Read your customer, let them look around first then maybe even build some rapport with them before asking if they want to try anything. I felt a like one of the chocolates on the conveyer belt, get in, get tasting and get out.

Date of experience: May 2017
Thank McFly91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChocolateNut1, Owner at Makana Confections, responded to this reviewResponded 10 May 2017

I am truly sorry that our retail staff were over attentive. It just goes to show that you can't please everyone. Some customers say that we take too long to offer samples etc. You are absolutely correct about trying to read the customer and we do, and unfortunately we don't always get it right.

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Reviewed 7 May 2017

Loved the samples and being able to see chocolate being made! We visited on a Sunday and it was very quiet.

Date of experience: May 2017
Thank Ellie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChocolateNut1, Owner at Makana Confections, responded to this reviewResponded 9 May 2017

Thank you for visiting Makana and your kind compliment. Sundays can be a bit quiet, more relaxed if you want to spend time browsing. They are usually completely different from Saturdays which are now manic since the Packhouse Market started two years ago and our Chocolate Cafe opened just last year. Thank you and we hope to see you again soon.

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Reviewed 1 May 2017 via mobile

We visited on Sunday morning before we were to go back home. The chocolates here are delicious. We bought the Macadamia butter toffee crunch. My toddler cant stop eating them. Also stoked to see they sell online so we can get some more when we run out.
Will definitely stop by again next time we are up North!

Date of experience: April 2017
Thank jimi_elliott
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChocolateNut1, Owner at Makana Confections, responded to this reviewResponded 3 May 2017

"Yummy yummy yummy!!!" Thank you for your great and much appreciated comments. We totally agree.

Also, "Breaking News", Makana will open a shop in Newmarket in July this year so Aucklanders will not have to wait until they come up north anymore.

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Reviewed 20 April 2017

Great selection of chocolate, but no so much you can't decide.
Make sure you take the sample of the day.

Date of experience: April 2017
Thank Samantha P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChocolateNut1, Owner at Makana Confections, responded to this reviewResponded 22 April 2017

Thank you very much for your great comments. We are very proud of our confections and of how we make them. It makes it all worthwhile when we get positive feedback. Many thanks again.

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