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Sandra I
Auckland, New Zealand

So peaceful

Review of Relax a Lodge
5.0 of 5 bubblesReviewed 10 Apr 2020
So quiet, peaceful and relaxing place to stay. The cottage was clean and had everything you needed for a short stay. Kraus and his dog were super hosts. Had to cut our stay short because of the Coronavirus so hope to get up there again some day.
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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    Reviews (83)
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    4 - 9 of 83 reviews
    Reviewed 11 November 2019 via mobile

    Looked all good on booking.com so went ahead a booked. 1 hour before checkin opened on the day of arrival I get a phone call saying 'I'm not gonna be here when you arrive but I'll tell the 2 random guys staying here your details and they will show you to your room'. No mention of keys or security at all. When I got there it looked run down and unappealing. I made the decision to cut my losses and stay safe and went elsewhere. Certainly not a professional place to stay.

    Date of stay: November 2019
    Trip type: Travelled solo
    1  Thank Rebecca N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Inga Inga, Owner at Relax a Lodge, responded to this reviewResponded 7 October 2020

    Hello Rebecca,

    We are sorry that you had a bad experience and didn't like the appearance of our place. We do not give out your personal details to other people but we wanted to make sure someone shows you to your room at arrival as we were out when you arrived. There was no mention of a key because the main house does not have any keys. It is very safe here. The lodge is in a country setting and because we live on site we feel that there is no need for keys or added security features. Not sure what you mean with a professional place to stay but we have run the lodge for over 20 years with many very satisfied guests.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 March 2018 via mobile

    A charming place with charming hosts. Set on 6 acres of organic orange groves complete with free range hens, pukeko by the score it is private and very quiet yet only a couple of kilometres to down town Kerikeri. Excellent accommodation and very comfortable beds. Top spot, will come again.

    Date of stay: March 2018
    Trip type: Travelled with friends
    Thank David R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Inga I, Manager at Relax a Lodge, responded to this reviewResponded 28 March 2018

    Thank you for the lovely review. It was a pleasure to meet you and we are glad you enjoyed your stay. We hope to see you again some other time. All the best, Claes and Inga

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 February 2018 via mobile

    Klaus is an super cool host, he is simply extraordinary. The house is amazingly super clean everytime, toilets even more. The place is awesome , full of nature and very close to the door. Highly recommended and will come back here if back in NZ from Spain!

    Date of stay: February 2018
    Trip type: Travelled with friends
    Thank Alfonso_ArrFer
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Inga I, Manager at Relax a Lodge, responded to this reviewResponded 27 February 2018

    It was lovely to have you all here and get to meet you. Thank you for the nice review and we hope to see you again some day.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 February 2018 via mobile

    I really enjoyed my stay at Relax a Lodge. It's just outside of kerikeri town, you will need a car. The house is beautiful and rooms comfortable. There are a few private rooms in the main house, with shared bathroom and kitchen and then some independent units on the grounds.
    The owner, Claeus, is also a real character.

    Date of stay: February 2018
    Trip type: Travelled solo
    Thank Sara C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Inga I, Manager at Relax a Lodge, responded to this reviewResponded 21 February 2018

    Thank you for your nice review. It was lovely to have you as our guest. We hope to welcome you again some day. All the best, Claes and Inga

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 January 2018 via mobile

    Stayed here over Christmas and absolutely loved it. There is a lovely relaxed atmosphere and it really does feel like a home away from home. Plenty of parking spaces and a pool. They also have pigs who will sit if you ask them to and feed them an orange. I would 100% recommend staying here, excellent value for money.

    Date of stay: December 2017
    Trip type: Travelled as a couple
    Thank laurendN3670HN
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Inga I, Manager at Relax a Lodge, responded to this reviewResponded 18 January 2018

    Hello Lauren,

    Thank you for your lovely review and your stay with us. It was a pleasure having you and we hope to welcome you back as our guests some day.

    Kind regards,
    Claes and Inga

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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