Looked all good on booking.com so went ahead a booked. 1 hour before checkin opened on the day of arrival I get a phone call saying 'I'm not gonna be here when you arrive but I'll tell the 2 random guys staying here your details and they will show you to your room'. No mention of keys or security at all. When I got there it looked run down and unappealing. I made the decision to cut my losses and stay safe and went elsewhere. Certainly not a professional place to stay.