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All reviews excellent service main restaurant lovely hotel industrial area hotel is situated beautiful setting breakfast buffet fabulous food course menu little bit sandwich junior suites high quality beautiful room easy access mondo verde small luxury
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Reviewed 25 September 2018

The hotel location and context are excellent, rooms are spacious, very well furnished and equipped, bath included (with lot of space for the objects), radio and shaving/make-up mirror with magnifier side. In general the room is very dark, that could be nice to create atmosphere, but not practical: I suggest to add a light nearby the wardrobe, as I had diddiculties to find my clothes and I needed to use the phone light as torch.The hotel is not good for who has a disability as, due to the original structure, there are lot of stairs and no lift to reach reception, restaurant and rooms.I also had a dinner at their restaurant Pirandello that was know as very famous in the area as an high level one. Maybe I have been unlucky, but I ordered fish (razza) and I left it as it was uneatable: smell of ammonia and it tasted extremely salty, so probably not fresh.The service is a little bit chilly: according to the stars, should be normally a little bit better.

  • Stayed: September 2018, travelled on business
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Review collected in partnership with this hotel
Thank gihomapo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReceptieH, Front Office at Winselerhof, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for visiting our hotel and reviewing your stay with us.

Due to your extend review we can see how your experience in our hotel was. We are delighted that the location and rooms furfilled your desires to create a relaxing stay.

We would like to thank you for the tips regarding the dark in your room. With these tips we have the opportunity to create better experiences for the nearby future.
The feedback about the fish dish from restaurant Pirandello is something that we would like to discuss with our team. We work with daily fresh products and we feel sorry that you did not experience this.

We hope to welcome you again with us.

Warm wishes,

Team Winselerhof

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Stayed on this hotel for a business meeting and really loved the hotel. Beautiful rooms, nice meeting room, good breakfast. Fantastic restaurant, but a bit expensive though. Surroundings are nice if you like to to go for a hike.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Jarle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReceptieH, Front Office at Winselerhof, responded to this reviewResponded 24 September 2018

Dear guest,

Thank you for your visit to our hotel and reviewing your stay with us!

It is always nice to read that our business guests enjoy our beautiful venue as the location of meetings and events.

We hope to welcome you and your company again with us.

Warm wishes,

Team Winselerhof

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Reviewed 17 September 2018 via mobile

Because we love Maastricht so much we have stayed at this hotel on and off for the last decade. While the courtyard is an absolute delight to the eye, we were drawn to the ‘bakhoes’ through the archway. Room #83, your own private country cottage. Downstairs a cosy little lounge, upstairs a comfy bed & bathroom. Reserve it if you can.

Tip: breakfast can be a hit and miss, some mornings you’ll find empty plates at the buffet (even with half an hour before the deadline) and some mornings there will be more food than you can manage.

Stayed: September 2018, travelled as a couple
Thank dmbakker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReceptieH, Front Office at Winselerhof, responded to this reviewResponded 24 September 2018

Dear guest,

Thank you for your multiple visits to our hotel in the last couple of years!

We are very fond to hear about how much you enjoyed our hotel and especially our 'Bakhoes'! We hope to welcome you again in the next decade in our lovely cottage.

Thank you for the feedback about our breakfast buffet. We will discuss this matter with our staff to improve this for the nearby future.

We look forward welcoming you again with us!

Warm wishes,

Team Winselerhof

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

Bathroom was a little small an d it should be better with only a shower in stead of a bad. We had a very excellent dinner and super staff. Breakfast was also very good so we have enjoyed our stay at Winseler hof.

  • Stayed: September 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Climber309921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReceptieH, Front Office at Winselerhof, responded to this reviewResponded 16 September 2018

Dear guest,

Thank you for visiting our hotel and reviewing your stay with us!

We both have rooms with bath and shower and it is possible to inform us about your preference. If you would like to reserve a room with us in the future, please let us know about your wishes and desires regarding you room.

We are fond of the fact that you enjoyed yourdinner and our staf so much. We will give our colleagues the compliments!

We hope to welcome you again with us!

Warm wishes,

Team Winselerhof

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Reviewed 27 August 2018

We knew there would be a wedding, but we didn't expect the big noise even you stay in room with windows closed. We didn't sleep well. The room should be more noise proof or you give discounted room price when there is a wedding.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
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    • Rooms
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Review collected in partnership with this hotel
Thank mxie486216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Receptie H, Front Office at Winselerhof, responded to this reviewResponded 30 August 2018

Dear guest,

Thank you for visiting in our hotel and reviewing your stay with us!

We always inform our guests about the planned activities during their stay. In this e-mail we warn our guests about the noise in the room due to the historical heritage of our property. We feel sorry that the disturbance of the noise was not what you expected.

We apologize for the inconvience and we hope to welcome you again with us in the nearbu future.

Warm wishes,

Team Winselerhof

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