From the moment we walked into the beautiful Hotel Eden Spiez to the moment we left, everything was quite literally perfection. The hotel itself is pristine; you can tell that their attention to detail is unmatched. The grounds were beautifully landscaped and had a spectacular view of Lake Thun. The room was spacious, comfortable and had everything (and beyond) of what you could need for your stay. What made this stay better than most was the absolutely wonderful staff who always went above and beyond. They truly make you feel as though you are the only guests in the hotel. I left my phone in a taxi and they went out of their way to retrieve it for me. On our last day, we missed our train from Oeschinensee by one minute, and the masseuse waited an extra hour for our return so we could have our massages on our last night. They were always so helpful and knowledgeable and just the SWEETEST. Forgive me because I'm horrible with names, but the maître d', the gentleman at the front desk and the bartender at Bistro - you were the best and you made our stay. The breakfast buffet was absolutely delicious, as were the drinks at the Bistro Bar. I will be doing a separate review of Belle Epoque, because.. wow. Phenomenal. The spa was immaculate and vast, and has everything you could want for a successful spa day or evening. Do NOT think twice about booking, this hotel is worth every penny and is deserving of all its five star reviews. We will absolutely stay on our return to Switzerland. Thank you, Eden Spiez!