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All reviews perfect location suite room hotel is situated perfectly freshly pressed orange juice pool area and beach every night nice room walk along the beach small children half board kids entertainment bamse balcony alcudia sunbeds port towels
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Reviewed 13 August 2018

Great hotel practically ON the beach!
PoolBar, BeachBar, Restaurant and lots of acitivites for both kids and adults.
20mins walk along the beach from Port de Alcudia.
Would like a better cleaning of the PoolArea and not isolated for sounds between the rooms.

  • Stayed: July 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank tssi70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

Been on numerous vacations on Mallorca. This is the most disappointing ever. Poor service, thin walls and hence lots of noise, ignorant staff, misguiding room description, poor cleanliness - found lots of black hairs on the floor and terrace. Food quality only equals average, perhaps below. Morning buffet is ok.

We booked via TUI, and their description and promises are even worse. Do not ever choose TUI, they are misguiding you and luring you into their moneymaker.

Cannot recommend at all neither hotel or TUI.

We complained about our room (had paid premium) upon arrival, and staff and agent told us we could move hotel if we would pay another EUR 100.

We wanted another room and would be willing to disregard their so-called “large balcony” as long as we could get another room, because it was so poor.

We paid more than EUR 2200 for one week.

Christian

Stayed: August 2018, travelled with family
Thank Christian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

The rooms are nice and clean. Very close to the beach. Fantastic breakfast and dinner selections. Nice and friendly staff. Wi-fi is horrible. Nice walkway along the beach all the way to the port in both directions. Entertainmemt and activities for children and adults during the day and night.

Stayed: July 2018, travelled with family
Thank Eirik F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

It was our 4th stay in the hotel, still in the Suite room.

- The location, and the surroundings haven't change.
- The staff is still very friendly, always trying to help - it's very nice....
- The food was very good , the chef who speaks french was cooking us some really good meat ! However for the diner, only 0,5l bottle of water available for 2, 50 euros !!! It is way too expensive for water, and it could be useful to offer 1l bottles when we are a large number ....
- Room : cleaning every day ( for us in the suite, not the case for the appartement and studio)... nothing to say, except that the Terrace was very dirty ... our feet were all black... during our previous stays, the terrace was being cleaned , as well as the windows etc...
And, the shower on the terrace was not working when we arrived, however it has been repaired quite quickly

Last thing, we booked by ourselves, three rooms: the suite, a studio, and an appartement. Unfortunately the three rooms were not located close to each other...not even two were close... we have asked for - by email, and by phone... we've been told that they will do their best !!! unfortunately it was not possible ! I was a bit disappointed, moreover, as we were visiting for the 4th time ...

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Catcaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

Nice hotell with perfect location on the fantastic Alcudia Beach. Moderen, clean, very nice staff that tries to make your holiday to the best. And they do. We are living here at the moment and we are coming back. The picture is taken from our room. Perfect for couples and i think for families with children. Very nice breakfast, have not tried the dinner so far. But, i will recommend this hotel for everyone.

Stayed: June 2018, travelled as a couple
Thank attila h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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