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All reviews swim up room sea view rooftop jacuzzi lovely hotel nespresso machine bottle of champagne opposite the beach pool area breakfast and dinner pool towels bars and restaurants cooked fresh hotel in palma nova sun loungers reception staff are short break plenty of choice
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Reviewed 1 September 2020

From the time we arrived here for our 10th wedding anniversary the staff could not do enough, we was given champagne on arrival while was checking in, the reception staff was amazing. We had a swim up room & we was so not disappointed, the room was amazing beds was comfortable & spotless in every way, the shower was a dream.
The cleanliness of the rooms you couldn’t fault, everyday the chambermaid was on call. The food was tasty from breakfast to dinner, room service was also . We was left a bottle of champagne & 2 glasses in our room on our anniversary which was a lovely compliment from the hotel. This hotel will be a place we will be visiting again in the future hopefully soon. room next time is the jacuzzi suite

Room tip: Swim up room we had was amazing 003
Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
Thank Sightsee595247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana Cuesta, Otros at FERGUS Style Palmanova, responded to this reviewResponded 3 September 2020

Dear Sightsee595247,

Thank you so much for choosing to spend the special occasion at our FERGUS Style Palmanova with us.

It gives us great satisfaction to know that we have met your expectations and you had a memorable wedding anniversary celebration. We are also delighted to learn that you were well-taken care by our team.

We truly appreciate your kind words and we look forward to welcoming you back again.

Kindest regards,

Susana Cuesta
Customer Experience
FERGUS STYLE PALMANOVA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2020 via mobile

I’ve stayed at FERGUS Styles in Palmanova 6 times over the last year or so, the rooms are fab, modern and spacious. Reception are very welcoming and most helpful, all round the service is good here. I usually stay on a B&B basis and this is great too.

Free parking is provided behind the hotel and this also offers electric vehicle charging.

The pools are great and well kept.

Location is amazing in the beachfront and the bar/food service in and around the pool is Greta too.

Highly Recommend!

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank JoshuaA865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana Cuesta, Otros at FERGUS Style Palmanova, responded to this reviewResponded 21 August 2020

Dear JoshuaA865,

Thank you so much for choosing to stay with us at our FERGUS Style Palmanova once again and for taking the time to share your kind compliments.

It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us.

Our team look forward to creating more memorable experiences for you in the future.

Best regards,

Susana Cuesta
Customer Experience
FERGUS STYLE PALMANOVA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2020 via mobile

Fantastic Hotel great for couples. Food good choice especially breakfast. Only downside sink in bedroom instead of bathroom. Great location would definitely visit again.The one regret being sent home early by Jet2 so unable to finish holiday.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank chapmanrobert30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana Cuesta, Otros at FERGUS Style Palmanova, responded to this reviewResponded 8 August 2020

Dear chapmanrobert30,

Thank you very much for choosing FERGUS Style Palmanovafor your trip to Mallorca and for taking the time to write your excellent feedback.

I am sorry to read that we could not meet your expectations regarding the design of our bathrooms. We are, however, very pleased to read that our team was friendly and available for any kind of support. Please be certain that we have shared your words with them.

It would be our pleasure to welcome you again to our hotel once these difficult times are over.

Best regards,

Susana Cuesta
Customer Experience
FERGUS STYLE PALMANOVA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2020 via mobile

Just oh so amazing! The hotel has just about everything you can wish for when staying in Mallorca. It has that easy going vibe and all the staff is always very positive and helpfull. We had a room with an amazing view of the sea, the best thing every morning was opening the blinds. The brekfast was superb. They have a variety of foods even for a gluten intorelant person like me. We were celebrationg our annyversary and upon arrival there was a snack with cava in our room. They were really helpfull with everything we asked for and I just love the wormth off the whole personel and the hotel. Also I can not go past by saying the cleaning lady is one of the most dilingent people in the world. I have stayed in many 5 stars hotel before and my room was never cleaned to such detail everyday. Can not wait to return our stay was in all words - JUST AMAZING

Date of stay: August 2020
Trip type: Travelled as a couple
Thank 215ma_ap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana Cuesta, Otros at FERGUS Style Palmanova, responded to this reviewResponded 8 August 2020

Dear 215ma_ap,

Thank you so much for choosing to spend the special occasion at our FERGUS Style Palmanova with us.

It gives us great satisfaction to know that we have met your expectations and you had a memorable anniversary celebration. We are also delighted to learn that you were well-taken care by our team.

We truly appreciate your kind words and we look forward to welcoming you back again.

Kindest regards,

Susana Cuesta
Customer Experience
FERGUS STYLE PALMANOVA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2020

Stayed for 5 nights in late July and had a wonderful stay.
Location is 2nd to none, in a lovely area opposite the beautiful sandy beach and on a strip with some nice bars and restaurants.
All the staff we encountered were very friendly and helpful & the hotel is kept spotlessly clean.
The pool area is lovely, great quality sun beds and Bali beds and 2 small pools, one is glass bottomed which you can see into reception from.
We had a swim up room which was just amazing. The decor inside was light and airey and had all the mod cons, inc Safe, A/C, Hairdryer, Fridge, Kettle and Nespresso machine which we was supplied 4 pods for per day. 2 small bottles of water was supplied everyday too, all that was missing was a little bottle of fresh milk which would have been useful & a nice touch seeing as Tea & coffee was supplied.
The shower was absolutely lush, big monsoon type head which was very welcoming.
The best thing about our room though was undoubtedly the patio area which led directly onto the pool exclusively shared by the 8 Swim Up Rooms. You have 2 chairs and a table on the patio and 2 sun loungers in the shallow water which you then enter the pool from. The Swim up Pool is long and about 5 foot deep and great for swimming lengths, it’s well worth the upgrade.
We stayed on B&B basis and found the breakfast buffet very nice, plenty of choice and the quality of ingredients was very good, especially the bacon, proper, thick cut back bacon, well cooked and very tasty. Also the porridge was absolutely lovely too.
There is a bus stop around the corner from the hotel which you can catch a bus to Palma one way and Santa Ponsa the other which are well worth a visit, Buses are cheap and punctual.

If we was ever to re-visit Palma Nova, we would 100% stay at the Fergus Style Palmanova, it’s one of the nicest hotels we’ve stayed in.

Room tip: Upgrade to a Swim Up Room, they are amazing!
Date of stay: July 2020
    • Location
    • Cleanliness
    • Service
2  Thank HappyHammer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana Cuesta, Otros at FERGUS Style Palmanova, responded to this reviewResponded 2 August 2020

Dear HappyHammer10,

Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova.

We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place.
We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to th availability of some milk in our rooms will be brought up for further discussion with our Management team for consideration.

Thanks for choosing FERGUS Group.

We would love to welcome you back for many more enjoyable stays in the near future.

Kind regards,

Susana Cuesta
Customer Experience
FERGUS STYLE PALMANOVA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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