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Vera P

Would book again in a heartbeat.

5.0 of 5 bubblesReviewed 27 Jul 2021
My stay at this hotel was wonderful. Was able to upgrade to a direct sea view room, worth every euro! The staff was extremely friendly and helpful! The room was spacious and the view was indescribable! Clean, fresh towels every day, they even fetched them from the balcony and changed them! The food is all buffet-style. Breakfast can also be taken on the terrace. Supermarkets around the hotel. Bus station to Palma etc. about 5 minutes walk away. The airport is about 15 minutes away by taxi (but you can't hear the planes in the hotel). The pool on the roof is very small, we never went inside. The sun loungers on the roof are all in the direct sun without umbrellas (too hot). But the beach is right in front of the hotel! The only thing that bothered me was the flush from the room above, it was as if it was directly above your head.
Great price-performance ratio!
Date of stay: July 2021
Room Tip: Room with a front-sea view! 2nd to 4th floor.
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa, responded to this review
Responded 28 Jul 2021
A big thank you for your such good contribution. It gives us great pleasure to read that your stay was so pleasant. We are delighted that you are sharing your experience in this way, well detailed. Without a doubt very useful for all the followers of this community.
We hope to have the opportunity to see you again soon. Do not hesitate to visit our web page to know all the news to come.
Our best regards from Mallorca,

Hotel Playa***'s Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,148)
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All reviews his son miguel angel rooftop solarium all inclusive option front sea view room plastic glasses stayed all inclusive this wonderful hotel rooms are basic fantastic holiday beach front all inclusive drinks plenty of choice would highly recommend this hotel small balcony standard room relaxing break
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Reviewed 27 July 2021

Nice hotel with great location and frendly staff. We got free room upgrade with realy nice see view (Thank you!). The food is good, maybe there can be more choices. Only reasion why i gave 4 from 5 points is dining room cleanless. They should disinfect table for each guest also tablecloths were a little dirty on some tables.

In general good hotel with 3 stars for good price.

Date of stay: July 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank Sonda90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2021

I had an amazing time at this wonderful hotel. What makes this hotel exceptional is the manager, Antonio and his team of superb staff. Their warm hospitality and professional service are top class. I had many lovely conversations with Miguel at the bar, a absolute star! The hotel is right across from the beach so it is lovely having a drink on the terrace with such a beautiful sea view. It is situated on the strip of shops, restaurants and bars so everything you need is close by. It is also only 10 minutes drive from the airport - Perfect! I opted for All inclusive - definitely great value! The food is lovely with a great variety to suit all tastes and the spirits, beers and wines were readily available. The hotel is exceptionally clean and it truly felt like home away from home. The rooms were spacious and the beds were very comfortable. In the dining area, guests wear gloves and their masks when serving their food at the buffet which is very reassuring. There is also a limit of how many people can dine at a particular time so the hotel is well equipped to maintain social distancing and prioritise protecting its guests. The hotel also offers PCR tests at the hotel which is fantastic. This saves having to look for a clinic and the service from the doctor was very efficient and I received my results the same day. I stayed at this hotel for 12 days and will definitely return. I traveled alone but never felt alone while I was there. I met some amazing people and the atmosphere watching the Euros was phenomenal. Thank you to Antonio and all of the fantastic staff who made my stay so memorable. If you are looking for a lovely place to relax, unwind and have an amazing holiday, look no further. Hotel Playa is an absolute gem!

Date of stay: July 2021
    • Location
    • Sleep Quality
    • Service
1  Thank W9245CNsamanthar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa, responded to this reviewResponded 21 July 2021

First of all we want to thank you for choosing us for your stay to Mallorca. It has been a pleasure for all the team to meet you.
Thank you so much for a wonderful review, You are our best public relationship, no detail is missing. Undoubtedly, it is a very useful review for all travelers looking for a relaxing hotel to stay in Mallorca.

Antonio sends you many greetings.
Best wishes from the whole team. Hope to see you soon!!

Hotel Playa***'s team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2021

A really good hotel with very friendly staff. Perfect location, quite close to the beach. In the evening you had to wait for about 10-15 minutes before you're allowed to enter the dinning room. Also, in the morning, sometimes there were not any glasses available, and no juice in the bottles.
It is great you can do a COVID test right in the hotel.

Date of stay: July 2021
    • Value
    • Sleep Quality
    • Service
Thank avdva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa, responded to this reviewResponded 16 July 2021

Thank you so much for taking the time to value your stay. your very good rate is a sign that your stay has been enjoyable and we are happy that you share it with the communauty.

We read all comments with interest and we take everything in account, it's the best way to improve our service.
Due to the current situation and all the precautions that must be taken for the safety of all. As for the restaurant, the mandatory capacity is 50% so that there is a little waiting at dinner time.
The main of our guests are very understanding, and we are very grateful for that, all wait their turn, very relaxed on the terrace of the bar.

We hope to see you very soon.
All the team sends to you many greetings,

Hotel Playa***'s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2021

Super helpful staff! Stayed there for 8 nights and enjoyed every day.
Food was tasty and varied, the bar menu in the all-inclusive option is wide. The view from the terrace is just amazing and the beach is literally 1 minute from the hotel.
One little note, that the bar is called "Snack bar", but there were no snacks there and sometimes you have to wait your turn to have dinner, but with it's not a problem if you have a glass of tasty sparkling wine in your hands:)
We loved this place a lot and highly recommend it!

Date of stay: July 2021
    • Value
    • Rooms
    • Service
1  Thank elenashmargunova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa, responded to this reviewResponded 16 July 2021

Thank you for your review. It has been a pleasure to meet you and we are very happy and satisfy to read that your stay has been enoyable.
Due to the current situation and all the precautions that must be taken for the safety of all, we have removed the self-service of snacks (it's possible to enjoy it on request to our waiters). As for the restaurant, the mandatory capacity is 50% so that there is a little waiting at dinner time.
Our guests, very understanding, wait their turn, very relaxed on the terrace of the bar.


We hope to see you very soon.
We wish you all the best.

Hotel Playa***'s Team

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Reviewed 13 July 2021 via mobile

All was really good, super friendly stuffs! All inclusive saved us a lot of money and food was every day different. If we would travel to Mallorca, I would consider to stay in same hotel. Really enjoyed it

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank michalk493
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa, responded to this reviewResponded 14 July 2021

There is nothing nicer and a great satisfaction than receiving a so positive review. It is a great pleasure for all of us to read that you have enjoyed your stay. Thank you for sharing your positive experience with all the followers of tripadvisor community.

Follow us through our different social networks to know all our news. We all hope to see you next season, it will be a pleasure to welcome you, once again.

Our best wishes from Mallorca.
Hotel Playa***'s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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