Arrived late in the evening, given key to Room 401 which has no balcony which we had booked. Young man on reception couldn't do anything about it as he didn't have the access to the booking system. No problem. We were given 404 the next day by a very personable young lady.
The room itself was quite modern, clean and air conditioned. Nice comfortable beds.
The problems arrive at breakfast, everything that was supposed to be hot was cold, and I mean cold. Even when the cook brought, say a full tray of perfectly cooked fried eggs they were cold. I was at a loss as to how he managed it. The same at dinner , although the soup was hot. We ate bread ham and cheese for breakfast and ate out for dinner. I felt sorry for the staff getting moaned at over the food, lack of plates etc. The staff were really lovely and friendly in the bar and on reception. For the price we paid in Can Pastilla it was fine, shame about the catering